Luxury vehicles require luxury service. If you’re looking for a place to care for your Mercedes-Benz, consider the service center at Mercedes-Benz of Beaverton. Our service center is dedicated to providing an outstanding experience to drivers around Portland, Beaverton, Wilsonville, and Tigard, Oregon, and getting them back on the road as soon as possible.
Schedule an appointment with us today.
Our Mercedes-Benz service center has over 15 service bays ready to serve your vehicle. We provide a variety of benefits to drivers who visit our service center, including:
When your vehicle’s service is finished, use our Express Checkout feature to review and pay your bill on your phone before pickup. Each vehicle receives a car wash with every service.
Those sticking around while we service your vehicle can use our Wi-Fi to get work done.
At our Mercedes-Benz service department, we offer a range of Mercedes-Benz auto repairs and maintenance services. Whether your vehicle needs a major engine overhaul or a simple spark plug replacement, our certified technicians will take care of it. We even offer after-hours vehicle service drop-off.
Our list of Mercedes-Benz maintenance and repairs includes:
If you’re unsure of the services your Mercedes-Benz needs, our highly trained technicians can help. We will inspect your vehicle and let you know which repairs or maintenance services are required.
All repairs and maintenance are completed with genuine Mercedes-Benz parts, which help maintain your vehicle’s originality and ensure a quality repair.
Do you need a quick maintenance service? Stop by our Express Service lane—no appointment required. We can get you back on the road in about an hour, with basic maintenance services like tire rotations and key fob battery replacements.
Mercedes-Benz service centers offer primary service appointments to ensure your vehicle is properly cared for: Mercedes-Benz Service A and Mercedes-Benz Service B.*
Mercedes-Benz Service A is recommended after the first 10,000 miles you drive or about one year after you purchase your Mercedes-Benz. The Service A checklist includes the following:
Mercedes-Benz Service B is recommended every 10,000 miles or 12 months after your Service A appointment. The Service B checklist includes the following:
If you have questions about these service appointments, our service team is here to help. We can answer your questions, so you know exactly what’s happening with your Mercedes-Benz.
If your Mercedes-Benz needs routine maintenance or repairs, schedule service at Mercedes-Benz of Beaverton. Drivers in Portland, Beaverton, Wilsonville, and Tigard, OR, can contact us by phone or via our online scheduling tool today.
*Price advertised for Service A/Service B Includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. For 2009 models and newer only.
You will receive your complete invoice
directly to your phone or email outlining
your repair orders. You may then complete
payment through our secure site prior to
your arrival to expedite a seamless
contactless checkout.
Contactless service is an option for you!
Simply schedule your appointment and
drop off your keys in our secure drop-box.
Your Service Advisor will check your vehicle
in and contact you regarding the
status of your service.
Price advertised for Service A/Service B includes all factory-required components.
Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.
JD and Evan are great with people and customer service.
JD, Service Advisor, along with Evan are exceptional representatives for Mercedes-Benz. It took all of the stress off of me and made me feel listened, heard, and taken care of.
I really like the dealership. It is the second car I purchased through them. Gave me great options on purchase. Was very helpful. It is my first hybrid that I have gotten. The salesperson offered to help after the sale and I took him up on the offer. He was helpful. I especially like that you stay with your salesperson throughout.the process and are not passed off to a closer.
First time purchasing a vehicle from Mercedes-Benz a Beaverton from the time I walked in and met Taylor to when I got my car and drove away. I was extremely happy. No pressure very patient with all my questions. I’ve purchased quite a few new cars. This is one of the easiest low pressure purchases. I’ve made.
Respectful, patient, accommodating. Everyone was kind and Ryan did a great job of listening to my needs.
Had my car serviced and inspected here by some of the best hardest working people, regular customer and always feel at home like family here. Love my Benz and love the service, quick and efficient always and trustworthy.
Courteous, knowledgeable, willing to help, gave me a loaner and on time. Can’t ask for more other than making it free. I don’t like the fee they charge for using Credit cards but they are not the only ones.
Everything went well with my 2nd service, which includes annual checkup, spark plug replacement with fuel injection service, tire replacement along with break pads, ad hoc dash cam repair due to restricted view. Complimentary car is always a commendable feature from service center, which I really appreciate. I could have given a 4.5 star but not available. Happy with overall service except they couldn't have provided complimentary car wash.
Great experience, excellent service and employees.
My experience with Mercedes Benz was a pretty smooth process from beginning to end. My sales representative Jonte was really cool and communicated with me throughout the entire process & was able to answer all my questions precisely. Thank you, Keya Akil
Ronald (aka Tek) provided great customer service. He listened when I told him what car I wanted, helped me through the purchasing process, found a way to save me money, kept in constant contact about the next steps, and finalized the deal by bringing the car to me on his day off. The whole process took several days because of a fraud alert on my finances but when it was finished, I didn't feel like I had been through the wringer. I think he went above and beyond to make my experience memorable ... in a GOOD way! And after ... Read More Full review text opened.Google - May 23, 2026
Ronald (aka Tek) provided great customer service. He listened when I told him what car I wanted, helped me through the purchasing process, found a way to save me money, kept in constant contact about the next steps, and finalized the deal by bringing the car to me on his day off. The whole process took several days because of a fraud alert on my finances but when it was finished, I didn't feel like I had been through the wringer. I think he went above and beyond to make my experience memorable ... in a GOOD way! And after the paperwork was finished, he walked me through some time-saving features of the new car. I couldn't be more pleased!
As usual JD Arnold maintains constant communication and delivers what he says. Always a pleasure dealing with JD.
Fast. Efficient Excellent work.
Great communication with Ryan. Gave me the updates I expected.
Great meeting and working with Tek and facilitating the experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents were processing.
5/5 Stars - Outstanding Service from Tek! I had a fantastic experience at Mercedes-Benz of Beaverton, thanks to Tek. He was an excellent salesperson who helped me choose the perfect car and kept me updated through the entire factory order process.The customer service was next-level. When the car arrived, Tek personally delivered it directly to my workplace. He made the entire process stress-free and seamless. I am thoroughly happy with my experience and look forward to being a loyal customer here for a long time!
Owning a Mercedes Benz G-Wagon is special. And so is my service advisor at Beaverton Mercedes-Benz. Andy Jones did a phenomenal job on my last service visit. Not only did he confirm the problem but went a step further to find the root cause of the problem which happened to be failure of a different and component part. Now the problem is solved and it runs as great as it looks. And Andy deserves Five Stars.
The mobile service for tuneups is great. Clinton did a great job.
Very easy to work with. Tek is a great sales rep for them.
Chincha was knowledgeable, professional and easy to work with and made the transaction process as quick and simple as possible.
Exceptional staff and service keeps me coming back each year.
Mercedes Benz of Beaverton guided me through the process of an out-of-state purchase. Chincha and Samantha were key during the process. They answered questions and, and if they did not know, they would get back to me once they found the information.
Excellent customer service, clear presented the issues with the car and amazing service associated. Many thanks. Tony
Fantastic service, I didn’t have the exact amount in cash, they rounded it down and redid the paperwork , didn’t even make it a hassle .
I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back.
In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there ... Read More Full review text opened.DealerRater - May 6, 2026
I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back.
In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there is no mechanical damage. Taking both this information AND the clean inspection report, I assumed this was true.
The day I bought the car I learned there was $2,000 worth of additional fees for services I did not want to buy, but they were not optional, and not included on the advertised price. This was where the scamming began.
I decided to buy anyway, and the moment I got home and I stepped out of the car there was a suspicious squeak that I did not hear during my test drive. The car was returned less than 24 hours later for Mercedes to look at. Their mechanic said "it's just squeaking because it hasn't been driven in a while" and sent us away.
One week later, I went to Toyota to have a couple of recalls done and asked them to look at the squeak. They IMMEDIATELY found significant mechanical damage and said "we would never sell this car" and were astonished at Mercedes' behavior. All in all, after having their collision specialist look at the car, there was about $10,000 worth of damage to repair from this "minor accident" with only "cosmetic damage".
The inspector said the damage was "obvious", and upon review of photos and videos of the undercarriage, it was VERY CLEAR someone had done a shotty job attempting to repair the car before it came into Mercedes' possession - rusted out welds were obvious on the frame. A bent control arm. Subframe damage. Etc. All of which were marked "good" on Mercedes' inspection report. And had been inspected AT LEAST 3 TIMES - once upon their purchase of the car, once before my purchase of the car, and SUPPOSEDLY again when we brought it back the next day. All APPARENTLY "missed" by an incompetent team of people.
After one and a half months of fighting with them, being gaslit and toyed with, I hired a lawyer. I had been recording all of our conversations since day 1. On the phone with the owner of Mercedes' one day, when I said "you're telling me you didn't SEE the rusted damage?" he replied "well, we didn't fix it". I have this phone call recorded.
They FINALLY agreed to buy the car back from me and I lost about $2,000 from this deal. They even withheld money from me, which they owed me for buying the car back from me, until I demanded they pay me. Months later, I am STILL waiting for about $6,000 worth of refunds. I will NEVER buy from a dealer again without an external inspection, even if one is provided by the dealer.
These people do not have your best interest at heart. They are here to make money and take advantage of people. The moment I walked into the dealer I told Azoz that my car had been stolen which was why I was looking for a new car. They added months to an absolutely horrific ordeal in my life. Find a better dealer, record all of your conversations, do an external inspection, and hold your xxxx ground.
I will be doing everything I can to ensure this dealer is held to account for their lack of ethics and accountability.
I was blown away when I bought the car in Oct ‘25, but as I sit in the lobby waiting for my car to be Service I am even more impressed. Their team goes above and beyond to ensure my car (my baby) is taken care of, exactly when she needs to be serviced and to make sure I get the best out of my contract. THANK YOU! Ryan is the reason I will continue to rave about this place, and I will be a Mercedes girl for life.
Benz of Beaverton has been my dealership for a long time over multiple cars. The have always gone above and beyond to make sure everything is working to it best possible performance. And they always get me into a loaner so I don’t have to pause my life while the car is in the shop.
The team here is exceptionally welcoming and responsive. I truly appreciate the proactive appointment reminders and the seamless coordination of a loaner vehicle. The reception staff is professional and consistently helpful, and the technicians demonstrate high-level expertise with a focus on meticulous, clean results. Their technical skill combined with their excellent demeanor makes for an outstanding experience
The sales manager was the absolute BEST.
Overall a very pleasant experience. Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the good experiences we have had over the past decade with the first vehicle we purchased there and the quality of the vehicles they offer.
Great experience, low pressure, friendly and knowledgeable!
No followup on the car. I paid cash and it wasn't ready to go when I arrived. When driving the car, the turtle warning came on and the car had no power. I sent several text messages with no response. Found it terrible that the response to the text BEFORE I bought the car was almost immediate. After purchasing, crickets.
The whole process was not pleasant. Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates
Mehdi Jamil was our salesperson and he was excellent. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy.
Returning customer to MB of Beaverton for my second AMG. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful.
Great
I had a great experience with the service advisor Andrew Jones. He is very professional and arranged technician Joe to identified my car engineer noise problem, also arranged rent car, etc.. Most importantly he keep me updated throughout the whole process. I really appreciate.
Skylar did a great job!
Fantastic service and attention.
The service people are top notch. We always get great service and would never go anywhere else for our Mercedes.
I liked our sales person I would give him 5 Stars.I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The stupid dealer markups, I felt like we were at a cut rate no name used dealer. The sales person that they tried to replace Jonte with was rude and is the reason why we left. We went to look at a 28-29k car and they came back at 38k, an extra 10k in dealer add ons. I bought the car ... Read More Full review text opened.DealerRater - Apr 13, 2026
I liked our sales person I would give him 5 Stars.I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The stupid dealer markups, I felt like we were at a cut rate no name used dealer. The sales person that they tried to replace Jonte with was rude and is the reason why we left. We went to look at a 28-29k car and they came back at 38k, an extra 10k in dealer add ons. I bought the car for my wife after the sales manager called me the next day, only because my wife really liked the car or I would not have dealt with them. After having owned the car for approx 2 weeks, I’m already having to replace the brakes as well because they did not disclose that they were at 3-4mm. But I digress, my wife got the car she liked, I will just refrain from doing business with them again.
Very easy and pleasurable car buying experience The entire process was less than a day
We had an incredible experience with Barney. The transaction was smooth and painless from start to finish. He answered every question we had and provided options. Most importantly he listened to us. We will be coming back here and sending all of our friends/family.
Everyone is so helpful and friendly. From the people at the check in desk to Andy, our service rep. Andy is the best!
Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even ... Read More Full review text opened.DealerRater - Apr 8, 2026
Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even look at the car as they "dont work on BMWs". Funny as you all serviced the vehicle prior to sale, and incorrectly installed a fuel pump that i had to pay $2000 to replace not more than a month ago. The certified BMW mechanic i found said they completely installed it wrong and didnt even bother to reconnect the air filter box at all. So also please steer clear of their inept service department. I am now having to file for bankruptcy and my amazing credit ive worked many years to earn is now ruined. Please steer clear of this place if it's the last thing you do. Worst car buying experience ive ever had in my life, its totally turned my whole life upside down from trusting a big dealership to do the right thing. -10 stars, they certainly do not deserve even 1.
I have visited other Mercedes dealerships in the past and none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and out of the dealership in about three hours! I'm beyond appreciative of Norm, Zander, Daniel and all those that played a part in my exemplary experience.
The service provided was exceptionally friendly and professional. Every question I had was promptly and thoroughly answered.
Service Representative JD Arnold is amazing. He is very communicative throughout the whole process, checking in daily with updates, and making sure that my experience is always top notch. He is always quick to schedule my appointment at my convenience and ensure that I have a comparable vehicle to drive.
Mehdi, with some help from Tek, was great! He was more than willing to answer my questions and do whatever it took to accommodate me. He was knowledgeable, personable and professional! I very much enjoyed working with him. I felt like I got an excellent deal on the car! The only issue I had was that the courtesy vehicle letters were still visible when I got home. I had to drive an hour back to Beaverton to have them removed. I must say the service department was fantastic in removing the letters promptly
I would buy from Mercedes-Benz of Beaverton ... Read More Full review text opened.Google - Apr 2, 2026
Mehdi, with some help from Tek, was great! He was more than willing to answer my questions and do whatever it took to accommodate me. He was knowledgeable, personable and professional! I very much enjoyed working with him. I felt like I got an excellent deal on the car! The only issue I had was that the courtesy vehicle letters were still visible when I got home. I had to drive an hour back to Beaverton to have them removed. I must say the service department was fantastic in removing the letters promptly
I would buy from Mercedes-Benz of Beaverton again
Drove 175 miles to dealership. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one.
Highly recommend working with Tek at MB Beaverton. I came in very skeptical and spent a lot of time double checking the math and the contract details. I gave Tek a hard time because I wanted to ensure everything was understood on my endl, and he handled it with total professionalism. He stayed patient with me through the entire process! Also, a quick thanks to Mejra in finance for the fast follow up with my account info!
Friendly, efficient, and Azoz was an exceptional salesperson. He was very genuine and knowledgeable. He made buying a vehicle a pleasant experience!
The service department has been superb. They are excellent in keeping you apprised of the situation. Assistance and support from Skylar Schulz is outstanding and exemplary.
The best customer service
Everyone was helpful and answered whatever questions we had.
Having mobile car maintenance service was very convenient for me. And scheduling was easy. The car service was professionally done. The tech, Clint, was knowledgeable and answered all my questions. I am very satisfied with Mercedes-Benz of Beaverton. Looking forward to all my car services in the future.
I had the most amazing experience at Mercedes-Benz Beaverton this week. I’ll start with my Sales Advisor—Ryan K. He is AWESOME! Ryan took the time, twice this week to help me purchase my new vehicle. He was informative, knowledgeable of Mercedes and other brands, honest, kind, and super easy to work with— and we had a few good laughs!
They had a good choice of inventory to choose from with great options and packages to suit your lifestyle. They have competitive pricing that makes you feel comfortable with any decision you make.
The sales floor is clean, great ... Read More Full review text opened.Google - Mar 15, 2026
I had the most amazing experience at Mercedes-Benz Beaverton this week. I’ll start with my Sales Advisor—Ryan K. He is AWESOME! Ryan took the time, twice this week to help me purchase my new vehicle. He was informative, knowledgeable of Mercedes and other brands, honest, kind, and super easy to work with— and we had a few good laughs!
They had a good choice of inventory to choose from with great options and packages to suit your lifestyle. They have competitive pricing that makes you feel comfortable with any decision you make.
The sales floor is clean, great music, and had good refreshments and snacks during the wait…which was only about 1.5 hours—fastest I’ve ever been in and out of a dealership from checking out the car and specs to driving off the lot. And the whole time I felt comfortable and good with my decision. I will be back for all of my future car purchases.
I highly recommend MB Beaverton—and be sure to ask for Ryan. He will get you everything you need.
All the service team is great. Very cordial and explains things well. Shout to Andy
Can you add more stars please, especially for Tek? He is an outstanding representative of MB of Beaverton. From finding the right model we wanted, to making sure it was ready to test and buy. Follow up and listening skills are extraordinary. Shoutout to Mejra too. She helped point out some helpful options to consider and purchase. Thanks for everything, including me not dreading, in fact, enjoying the trip across the bridge.
Came here to say, Taylor is such a great guy. We live in Eugene, which is a <2 hrs drive from here. He made our purchase easy, and was super helpful sending documents over. He definitely deserves a good raise! This dealership is super awesome too, other folks were very kind.
Best experience I’ve had buying a car. Highly recommend Tek.
My son found a used Toyota RAV4 for me at Beaverton Mercedes Benz in Beaverton He lives in Vancouver and I’m in Pendleton. His experience was outstanding. The sales person and detail shop went above and beyond expectations. He delivered the car to me yesterday, February 28, 2026. I could not be more happy. Thank you! Cindy Arnold
I have been going to Mercedes of Beaverton for many years to get my older S Class serviced. I do all my A and B services there. My 2001 S430 is 25 years old so I took it in to see why my SRS light was staying on. I asked Chris Walters Service Manager and Andy Jones Service Advisor to do a full inspection as it was time to check and update. They found five areas that needed possible work. I replaced my water pump due to a failing bearing after 25 years. I replaced the right seat child sensor for the SRS. ... Read More Full review text opened.DealerRater - Feb 23, 2026
I have been going to Mercedes of Beaverton for many years to get my older S Class serviced. I do all my A and B services there. My 2001 S430 is 25 years old so I took it in to see why my SRS light was staying on. I asked Chris Walters Service Manager and Andy Jones Service Advisor to do a full inspection as it was time to check and update. They found five areas that needed possible work. I replaced my water pump due to a failing bearing after 25 years. I replaced the right seat child sensor for the SRS. I replaced the three motor mounts under the block. Their labor rate (pretty standard for a high end dealership is $235 per hour) so labor is not cheap but they use OEM parts and they have at least one mechanic who is really great on the older classic Mercedes. My car was almost $80,000 when new in 2001 so I like to keep it updated, Andy Jones my Service advisor owns a 2000 S-500 so he gets why I love my old S class. The dealership gave me a GLC AMG-63 ls a loaner as I was interested in it as a potential replacement for my Audi SQ-5. All work was done in a timely way and it was done well. The dealer gave me 10 percent off the total bill as a long time loyal customer and maybe because I am 80 years old. Anyway, I was happy as usual with the service and appreciated both Chris Waters Service Manager and Andy Jones Service Advisor taking care of me as always. They do a great job of keeping you in the loop with text messages. This job took a little while as with older cars parts often need to be ordered from California and sometimes from Germany.
We had a great experience with our salesman Mehdi Jamil. We are very pleased with our purchase.
My name is Rachel, bought a car with my partner Kylie here today. Kylie was a return customer. We had excellent service from a sales man named “Tek”. He was so easy going and great to be around. Very helpful, and made sure we got exactly what we asked for, he was not pushy! Which you can’t say that about a lot of salesman. We appreciate the experience and will customers for years to come because of him!
JD Arnold took great care of me and my 2024 CLE53 AMG for our first visit to service. Facility was staffed with polite, knowledgeable staff and had the greatest chocolate chip cookies.
Great service and help.
My scheduled A visit to Mercedes-Benz of Beaverton was probably the best service I have ever experienced at any car dealership! Andrew was the friendly, professional and thorough service advisor and I will always request him in the future. Linda Moomaw
We had a great experience working with Taylor Bursheim to buy my dream car, which happened to be a pre-owned Audi they had on their lot. No pressure, just helpfulness throughout the process. We were even able to leave with my car the same day even though we hadn’t come prepared with everything we thought we’d need. Taylor and the MB team got creative to make it happen. The car was in beautiful shape when they handed it off to me; they had done a great job of taking care of the car and getting it ready for ... Read More Full review text opened.Google - Feb 7, 2026
We had a great experience working with Taylor Bursheim to buy my dream car, which happened to be a pre-owned Audi they had on their lot. No pressure, just helpfulness throughout the process. We were even able to leave with my car the same day even though we hadn’t come prepared with everything we thought we’d need. Taylor and the MB team got creative to make it happen. The car was in beautiful shape when they handed it off to me; they had done a great job of taking care of the car and getting it ready for us! We’d highly recommend working with him for a super positive car buying experience!
Did a nice job servicing the car prior to delivery. Oil change, new battery, filters, front brakes and two new tires.
Norm was outstanding in every way! He helped me through a difficult situation and went above and beyond getting me the car of my dreams! I’d recommend him to anyone who’s looking g to purchase a new car !
Mercedes-Benz of Beaverton has terrific service. Took my car there for its B1 service and they were efficient and thoughtful...even had ordered a loaner car so I could use it while I waited. Lovely folks.
Love MB of Beaverton
Excellent
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