I had a concern about a button. I was transferred to parts to check if it was in stock and then had it ordered, then transferred back to service to schedule the evaluation and installation of parts. I was given a loaner. I purchased several accessories from stock and they installed it all and washed it free. I left msg for Dylan to check if it was warranty item. It was!
The team made the purchase seamless. It was in and out timely. I loved how they took the time to show me how the car works and make sure I was comfortable before I left the lot. Thank for your great service.
Service staff are always welcoming, kind and courteous. The mechanical work is of the highest quality and if waiting, the work is done in a timely manner.
I was able to bring my car for the brake pad replacement on the same day as I called for an appointment. It was complete at the time promised. Service rep was very accommodating.
Was happy with mechanical portion of service but had to wait an extra 30 minutes waiting for a marginal hand wash to finish. I liked it better when they just gave a car wash certificate.
Bruce Stromenger is a great representative for your dealership. I was because of Bruce, who had helped me a month before when I was just shopping, that I came back and ended up buying a Mercedes Benz. He was very knowledgeable and informative as we went through the decision making process.
