Benefits of Choosing Mercedes-Benz of Beaverton Service
One visit to our Beaverton service center and the “experience the difference” becomes clear. Conveniently located near Portland, we have over 15 service bays ready to serve you! You can take advantage of express checkout, so you can be back on the roads of the Pacific Northwest faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ food & drinks
Indoor Guest Lounge & Outdoor Patio
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Mercedes Benz of Beaverton service benefits or to schedule your next Mercedes-Benz service appointment!
At our Mercedes-Benz service department, Irvine drivers can find access to a number of Mercedes-Benz auto repairs and maintenance tasks. Whether you need a major engine overhaul or something as simple as a spark plug replacement, our certified technicians can manage any task. Our list of Mercedes-Benz maintenance and repairs
Mercedes-Benz Service A* and B*
● Wheel Alignment
● Oil Service
● Filter Replacement
● Transmission Repair
● Check Engine Light
● Brake Inspection
● Car Detailing
Mercedes-Benz Recall Services
● Brake Replacement
● Suspension Repair
● Multi-point Inspection
● AMG® Service
● AMG® Brakes
● Service C
● Express Service
Mercedes-Benz Service A is recommended after 10,000 miles or 1 year after you purchase your 2009 and newer Mercedes-Benz.
The Service A checklist includes:
● Mercedes-Benz Synthetic Motor Oil Replacement
● Oil filter replacement
● All fluid level checks and corrections are dependent on Mercedes-Benz maintenance schedule
● intervals for your vehicle’s year and model.
● Tire inflation check and correction
● Brake component inspection
● Reset maintenance counter
Mercedes-Benz Service B is recommended every 10,000 miles or 12-months after your Service A, for 2009 and newer Mercedes-Benz.
The Service B checklist includes:
● Mercedes-Benz Synthetic Motor Oil Replacement
● Oil filter replacement
● All fluid level checks and corrections are dependent on Mercedes-Benz maintenance schedule
● intervals for your vehicle’s year and model.
● Tire inflation check and correction
● Brake component inspection
● Reset maintenance counter
● Cabin Dust/Combination Filter Replacement
You will receive your complete invoice
directly to your phone or email outlining
your repair orders. You may then complete
payment through our secure site prior to
your arrival to expedite a seamless
contactless checkout.
NO CONTACT SERVICE DROP-OFF
Contactless service is an option for you!
Simply schedule your appointment and
drop off your keys in our secure drop-box.
Your Service Advisor will check your vehicle
in and contact you regarding the
status of your service.
Price advertised for Service A/Service B includes all factory-required components.
Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.
My wife and I have been considering buying a SUV and have been looking at BMW, Audi and Mercedes. We decided to stop by the Beaverton Mercedes dealership to learn about the models of the SUV vehicles they offer. We learned about the different models and agreed that the CLN 300 4 Matic was the car that best fit our needs. As it turns out they had a 2020 model in white with a light color interior which is exactly what we were looking for. Bruce Stromenger was our sales representative and he was just first class to be with to go through ...
DealerRater
Aug 13, 2022
First time here. Impressed by its staffs and service. Love the video they shared about the vehicle’s conditions.
I felt they had Great customer service and did a great job of getting me in a car while my service was being completed and explaining things I need to get completed when I visit again
Just changed from MBZ Portland to Beaverton....
Great experience; easier drive than to downtown;
Slight delay at drop off. Shak, the service advisor updated all my info into the BVT location; reviewed history; contacted me as promised. Car finished on time , as promised.
Will return.
DealerRater
Aug 9, 2022
No pressure sales team. Took the time to understand what I was looking in a vehicle and why.
Chris B. in Service is a HUGE reason why I bring my car here. He always finds a discount with expensive repairs. The final cost is never higher than the estimate. Chris has never promised what he could not deliver. What’s not to love?
Service: Recently visited the service department for my wife's GLA 45 DCT Fluid Service. I worked with Chris and it was a very pleasant experience. I also had the diff fluid changed as he mentioned that was due at the same time as the DCT. I do most of my own work on cars but DCTs worry me and it's just not a pleasant DIY job. They didn't pressure me on any of the other service due when I said I take care of those which was really nice. Car was done in the time they said it ...
Google
Aug 6, 2022
THE PERSON WHO HELPED MY HUSBAND AND I AT MERCEDES -BENZ OF BEAVERTON WAS NORM HUNTER. HE IS A NO PRESSURE KIND OF MAN WHO WAS PATIENT WITH US. WE LOOKED AT SEVERAL CARS THAT HE FOUND AND AS THEY DIDN'T FIT, HE WAS COOL AND SAID HE WOULD KEEP LOOKING. IT TOOK A FEW WEEK, BUT FINALLY HE CAME UP WITH THE PERFECT CAR. NORM IS NOT JUST A 5 STAR SALESMAN, HE IS A 5 STAR PLUS !!!
VERY HAPPY CUSTOMER
DealerRater
Aug 5, 2022
Quick response to our issue while on roadtrip - gas cap door would not open and the plastic (why plastic???) manual lever to open from inside fell off in my hands. Stopped by late Sunday on roadtrip nearly out of gas. Very helpful salesman discussed, one guy tried to fix and they said come first thing in morning to service dept. checkin person Nathan was gracious and professional, as was mechanic Ron - fixed the matter with new part quickly, showed me what he’d done in case it happens again. Wonderful service!!!
I recently purchased a 2020 GLC 300 at Mercedes Benz of Beaverton and was very satisfied with the overall experience. My salesperson, Jesus Morga, and the rest of the team were very professional, I recommend them highly.
DealerRater
Aug 2, 2022
Nice place to take your car, I'm always treated well. Ryan stayed in touch through the process.
Outstanding service . Very nice service advisor. My car was washed and cleaned inside and outside. My car was fixed and run OK. Thank you very much, good job Chris.
Once I finally got an service appointment, things went well. Then when I brought my car in, I was in consist contact with my advisor. My car was ready when estimated. My car was up front waiting for me to pick it up. Again, improvement is needed make a service appointment. I called three times. I left three messages that were never returned. I had to actually stop in and make my service appointment in person. This was not the experience Mercedes-Benz is know for.
Nathan our service writer was wonderful throughout the lengthy repair process. Provided us with a rental the entire time! Great communication with updates provided regularly.
Seamless!
Bruce took great care of me and my needs.
First class operation
Google
Jul 28, 2022
Spoke with Paul in the service department. Very polite and extremely helpful. I've been to the dealership once to pick up some other parts and fluids in the past and had a very pleasant experience.
I'll be headed into the service department for a DCT Trans Fluid Change (if anyone knows what that's like you'll know why I'm not doing it myself). Will update review after the service.
DealerRater
Jul 28, 2022
We had a great experience. Very professional. Robert was available and easy to work with.
This was by far the easiest experience I've had buying a car. Robert was exceptionally organized and knowledgeable, and I greatly appreciated his help along my car purchasing journey. The website can be difficult to navigate, but thankfully the staff was able to help me with that as well.
Patrick Murphy did an excellent job, he made the process very easy. The experience was so good I took a friend in who also bought a car.
Google
Jul 24, 2022
Our experience at Mercedes Benz of Beaverton was excellent. Chris, our service representative, was so responsive to our problem. We got an appointment to bring the car in without a wait. Once the car’s problem was diagnosed, Chris kept us updated as to when the car would be fixed and the projected cost. When we picked up the car, it was washed and vacuumed. We will definitely us this dealership again.
DealerRater
Jul 23, 2022
Had a great experience, as always, with this dealership. Outstanding service and professionalism! Robert made the process smooth and easy. He was responsive, helpful and had my best interests in mind. I won’t go anywhere else!
MB of Beaverton was responsive and knowledgeable about the recall associated with my vehicle. They had their mobile tech, Ray, out to my home in less than a week to address the issue. Ray was on time, courteous, and professional. I appreciated his explaining the repair to me and advising me of the next date service was recommended.
Each time I take my wagon to your facility, I am greeted courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and cookies are a welcome treat while I wait and read in your comfortable lounge. Thank you for the excellent service. Linda Bernhardt
Be had amazing experience with both the sale purchasing our car and with the service department. Excellent integrity and customer service very responsive.
Facebook
Jul 20, 2022
They successfully diagnosed & completed job!
DealerRater
Jul 19, 2022
Great service, Shaq is the best service advisor anywhere. Dedicated problem solvers and helpful in every regard. Customer service is A+++
I will always advice, that when you want to trade, you should seek the assistance of a well trained personnel. I've been trading with Mrs Mariel Ramsey and it would be selfish of me, if i don't recommend her. With her company's well guarded signals and forever active strategies i have been able to make over $11,200 weekly from investment of 1300 contact her Email: [email protected]
WhatsApp +19736928825
DealerRater
Jul 18, 2022
I've been a customer of this store since 2013 and have never had a bad experience. Everything about this store is professional and actually what I expect from this brand. I highly recommend this store to anyone looking for the highest level of professionalism, quality care, and an overall excellent customer experience.
I promised that I'm going to testify if my trading was successful'
It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with her and I've learned a lot, I'm so impressed with the profit she helped me made, Making $9,750 out of $1000 was a whole lot of profit for me, What I love about her is consistency, she's awesome.
Reach out to her for the best forex trading result.
Contact her via
Email, [email protected]
WhatsApp +19736928825
DealerRater
Jul 14, 2022
Friendly staff, walked through the things that would be done to the car at a timely manner. Great work!
Ryan Collins was very professional through the whole process. I have always had very good experience with MB Beaverton. Makes me want to go there every day of the week. Oil/filter change, brake pads and discs went very fast and they did a good job. The mechanic did a very good job...i was watching from the waiting area. I know a lot about cars and repairs (I have done my share). It is a YES from me!
DealerRater
Jul 12, 2022
I just want to thank Mercedes-Benz of Beaverton for providing such a great service every time and my personal appreciation for an amazing work on my car to Vadim Balashov (Service Internal Advisor)!!! Thank you!!! I absolutely love it!!!
The whole experience with Patrick and Gary was very and smooth and rewarding. We came out of there with exactly what we wanted and more importantly, enjoyed the entire experience. From Patrick hosting us, showing all the options to Gary's swift closing of the deal, we bonded and definitely made a couple friends over this. With more blessings, we shall be back to hopefully add to the collection. Great job guys and thank you for the experience!!
DealerRater
Jul 8, 2022
A very pleasant and relaxed buying experience. Super smooth. Exceptionally courteous and professional staff. Jeffry is super enjoyable to work with. Mejra helped complete our purchase with ease. Highly recommend MB of Beaverton.
Great friendly service, Vadim was awesome. He was approachable and knowledgeable about my Mercedes. I will definitely keep coming back and recommend it to my family.
I can’t thank Paul in Parts and Ryan in Service enough. I was stuck on the road 80 miles away in WA. with a flat crying and Paul answered my numerous phone calls to locate a speciality tire for my Bentley that no one else had. After the 80 mile tow Ryan followed up in service by taking care of the car and making sure it was safe for the 3 hour ride back to Bend. Can’t thank them enough!
Google
Jul 6, 2022
Love this place!! Shout out to Charles and Garrett !! They really helped us! We will continue to come here for future vehicles because if you two❤️❤️❤️
DealerRater
Jul 4, 2022
Nathan and others provided polite, very helpful and in tone service. I did not feel like “ one of many” just to get it done… personalized service. And very efficient. Thanks.
We stopped by MB Beaverton to look at SUVs. Met Bruce Stromenger, who helped me locate the right vehicle, GLC-300, with the features essential to us. We end by driving a new SUV back home. Mr. Stromenger was the best salesman and easy to work with. I noticed other staff in that dealership were nice too.
Facebook
Jul 3, 2022
Mercedes Beaverton provides excellent personal service. I've purchased several cars from them and will go no where else. excellent service
DealerRater
Jul 3, 2022
Norm Hunter is the best. He is the reason why we bought our Mercedes GLE from the Beaverton dealership. He kept us informed all along the way and has taken care of us after the transaction.
Robert was amazing during my recent purchase/lease. He’s personable and professional. I’m super pleased with my experience and I highly recommend. The vehicle is fantastic and I’m looking forward more deals in the future. Thank you, you are the best
Shop foreman Joe and service 'guru' Nathan were both extremely helpful in diagnosing the problem with my car and were able to get it fixed under a 3rd party warranty, which saved me quite a bit of cash. Took a couple weeks in and out of the shop since they're really busy, but the diagnosis got done and car runs better than ever!
Facebook
Jul 1, 2022
So happy I chose Mercedes in Beaverton, I never felt pressured, everyone was friendly, JR in sales was so patient with me. Highly recommend
Facebook
Jun 30, 2022
They kept the date, they kept the indicated price and finished all the work.
Especially the communication with Nathan was great, proactive updates, check-in ahead of the service and afterwards and onsite they were prepared for me to pick up my car.
That's how I define positive customer experience!
Google
Jun 30, 2022
I purchased MERCEDES BENZ last week. Sales advisor JR was the greatest customer professional. I was satisfied with the way he treated me.
DealerRater
Jun 28, 2022
Great service, efficient communication and informative with all my options. Very supportive and attentive to get the best deal. He was very helpful and answered all my questions concerning my lease buy out. He worked around my schedule and gathered as much information as he could without any interruptions to my schedule. All I had to was come in and sign. He really relieved a lot of anxiety I thought I would have with the process. Not even close! He made it a breeze. So grateful and now I have the Mercedes I’ve always wanted.
I brought my car in because the engine light was on for 3 days and when i brought it in for service i was prepared for having something take a long time and no real communication. I was going to be driving it on a long trip and Ryan Collins the service agent was awesome. emailed me and kept me informed on the car and when i came to get it at the end of the day, he still had the BEST attitude of anyone that i had ever dealt with before! they discovered what the problem was and fixed and ...
DealerRater
Jun 22, 2022
I feel like things have improved recently with service, which is great! They were helpful and on time.
I was so lucky to meet such a kind and sincere dealer. He took good care of everything and explained the car in detail. On the other hand, some dealers look at their phones all day and don't even care when customers come. If I were a manager, I would have replaced those people right away. Again, I'm giving five stars just because I was lucky to meet the great dealer. I wish I could write the name of my dealer here in public.
Google
Jun 18, 2022
DealerRater
Jun 16, 2022
Ryan is great and he has kept us inform of the whole diagnostic and schedule.
