Service Center

 

Luxury vehicles require luxury service. If you’re looking for a place to care for your Mercedes-Benz, consider the service center at Mercedes-Benz of Beaverton. Our service center is dedicated to providing an outstanding experience to drivers around Portland, Beaverton, and Wilsonville, Oregon, and getting them back on the road as soon as possible.

Benefits of Choosing Our Mercedes-Benz Service Center

Our Mercedes-Benz service center has over 15 service bays ready to serve your vehicle! We provide a variety of benefits to drivers who visit our service center, including:

  • A Mercedes-Benz loaner vehicle
  • Saturday service hours
  • Full-service café, with food & drinks
  • Indoor guest lounge & outdoor patio

When your vehicle’s service is finished, use our Express Checkout feature to review and pay your bill on your phone before pickup. Each vehicle receives a car wash with every service.

Those sticking around while we service your vehicle can use our Wi-Fi to get work done or relax with one of our snacks or drinks.

 

Mercedes-Benz Services & Auto Repairs

At our Mercedes-Benz service department, we offer several Mercedes-Benz auto repairs and maintenance tasks. Whether your vehicle needs a major engine overhaul or something as simple as a spark plug replacement, our certified technicians will take care of it. We even offer after-hours vehicle service drop-off.

Our list of Mercedes-Benz maintenance and repairs includes:

  • Mercedes-Benz Service A* and B*
  • Wheel alignment
  • Transmission repair
  • Mercedes-Benz recall services
  • Brake replacement

If you’re unsure of the services your Mercedes-Benz needs, our highly trained technicians can help. We will inspect your vehicle and tell you what repairs or maintenance services are required.

All repairs and maintenance are completed with genuine Mercedes-Benz parts, which help maintain your vehicle’s originality and ensure a quality repair.

Do you need a quick maintenance service? Stop by our Express Service lane—no appointment required. We can get you back on the road in about an hour, with basic maintenance services like tire rotations and key fob battery replacements.

 

Mercedes-Benz Service A and B

Mercedes-Benz service centers offer primary service appointments to ensure that your vehicle is properly taken care of: Mercedes-Benz Service A and Mercedes-Benz Service B.

 

Mercedes-Benz Service A

Mercedes-Benz Service A is recommended after the first 10,000 miles you drive or about one year after you purchase your Mercedes-Benz. The Service A checklist includes the following:

  • Mercedes-Benz synthetic motor oil replacement
  • Fluid level checks and corrections
  • Tire inflation check
  • Brake component inspection

 

Mercedes-Benz Service B

Mercedes-Benz Service B is recommended every 10,000 miles or 12 months after your Service A appointment. The Service B checklist includes the following:

  • Mercedes-Benz synthetic motor oil replacement
  •  Oil filter replacement
  •  Brake component inspection
  •  Reset maintenance counter
  •  Cabin dust/combination filter replacement

If you have questions about these service appointments, our service team is here to help. We can answer your questions, so you know exactly what’s happening with your Mercedes-Benz.


Schedule Your Mercedes-Benz Service Appointment Today

If your Mercedes-Benz is in need of routine maintenance or repairs, schedule service at Mercedes-Benz of Beaverton. Drivers across Portland, Beaverton, and Wilsonville, OR, can contact us by phone or by using our online scheduling tool today.

 

*Price advertised for Service A/Service B Includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. For 2009 models and newer only.

Does your Mercedes-Benz have an open recall? Check recall status here

 

ONLINE PAYMENT OPTIONS

You will receive your complete invoice
directly to your phone or email outlining
your repair orders. You may then complete
payment through our secure site prior to
your arrival to expedite a seamless
contactless checkout.

 

NO CONTACT SERVICE DROP-OFF

Contactless service is an option for you!
Simply schedule your appointment and
drop off your keys in our secure drop-box.
Your Service Advisor will check your vehicle
in and contact you regarding the
status of your service.

 

Price advertised for Service A/Service B includes all factory-required components.

Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

 


Why Service Your Mercedes-Benz at Beaverton?

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Google Feb 21, 2024

Excellent customer service very professional

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Google Feb 21, 2024

Excellent buying experience. The Sales team were professional and knowledgeable.

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Google Feb 21, 2024

One of the leading reasons I buy Mercedes is because of their service department. The customer service is unparalleled! From prompt concise communication to upfront costs and comfortable waiting areas. I always feel treated respectfully and honestly- which is an uncommon experience at all other service companies I’ve used.

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Google Feb 19, 2024

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Google Feb 14, 2024

I had a great service experience here. Ryan Collins was extremely helpful in making sure my car was taken care of and all my questions were answered.

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Google Feb 14, 2024

Mercedes of Beaverton delivered an exceptional sales experience with Samantha Andrade Cuellar! She was honest and worked hard to get the car and pricing we budgeted for. Pickup day was a was smooth and stress free and our car was immaculately detailed with a giant red bow! She spent time going through the instructions and setting up our Mercedes app to customize our driving preferences. All in all just a lovely experience, very professional, very much appreciated.

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Google Feb 13, 2024

Great Team, Andy was great got me in and out quickly, got my day off to a great start. I like the video clip of the car being serviced.

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Google Feb 12, 2024

We had a fantastic car-buying experience at M-B of Beaverton. Ryan Kritz was super professional, approachable, low-pressure, and all-around enjoyable to work with. Thanks for hooking us up with a great deal!

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Google Feb 12, 2024

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Google Feb 12, 2024

I had my most pleasant car buying experience at Mercedes Benz of Beaverton and I am very thankful for the entire team for making every step of this process smooth and easy with the customer in mind. Jay Morga was very helpful from the first moment i walked in and kindly answered all my questions regarding the vehicle, financing and service options. The welcoming atmosphere and Jay's professional and positive attitude with a sense of trust were key factors in my decision to buy from this dealership. Thank you again for this pleasant experience and special thanks for your ...

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Google Feb 9, 2024

Really solid buying experience on a preowned SUV. Ryan and Patrick in finance, were friendly, honest, and got the deal done in a timely manner. Also I was really appreciative of their follow through on getting a lease trade payoff documented. Thank you!

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Google Feb 8, 2024

I used the new mobile service at my home provided by Beaverton Mercedes. Great addition! No waiting or transporting back and forth. Clint, the Mechanic made it just like being at the dealership, other than the convenience.

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DealerRater Feb 5, 2024

Every single person was exceptional, kind and professional The process was easy, showroom was fabulous

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Google Feb 4, 2024

Ryan (pictured left)was extremely helpful, kind, and patient from the get go. I went into the dealership looking for a very specific vehicle. Ryan setup our appointment, took the time to walk us through the vehicle, then let us take it to lunch while we thought it over. The price for our trade in was fair and the vehicle they sold me was very well priced. Once in the finance office Patrick was helpful at explaining additional coverages I could add but didn’t push anything or make me feel forced to buy any extras. Overall this was an ...

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Google Feb 3, 2024

Having front door service for my car is amazing. And having a mechanic available for tech questions was great. I will definitely want this service from now and hope Clint is our technician!

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DealerRater Feb 2, 2024

Didn't play typical dealer games. Started with a fair price for the vehicle and my trade in.

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Google Feb 1, 2024

Service adviser Shak is professional, courteous & knowledgeable. He represents Mercedes Benz very well. Tou Meksavanh

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Google Jan 29, 2024

Just want to make a huge shout out to the service team led by my service advisor Andrew Jones, outstanding service overall, just top notch service from this location. Keep it up!

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Facebook Jan 24, 2024

I came across Mrs Anita when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $3000 with her company as a trial. I was able to withdraw a profit of $32,000 after 7 days. Mrs Anita Crypto FX. make this possible, do well and reach out to her for a secure investment too. Email: [email protected] WhatsApp +14254703108‬

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Google Jan 24, 2024

Got a flat tire so a pretty straightforward service, but Ryan was quick & efficient in helping getting that taken care of. Was in and out in less than an hour. The lineup to the service center is a little tight (there were four/five cars lined up when I got there in the morning), but that's just how the actual building is laid out, so not going to put that against the service I received or any of the employees/workers there.

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DealerRater Jan 21, 2024

Mind blowing My mind was blown, Jeffery Cook should be promoted to the GM immediately.

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DealerRater Jan 18, 2024

Very nice. Clean dealership Friendly and nice cars Would recommend Convient location. Flexible Positive Follow up timely

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DealerRater Jan 17, 2024

Friendly and efficient and very informative about our purchase. We were grateful for the additional attention that Patrick Murphy

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DealerRater Jan 14, 2024

Great service Great service, excellent people and provide every detail Jesus is great sales rep and always ready to keep the customer

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DealerRater Jan 14, 2024

Would buy again I had an amazing experience. Jeff is great and super helpful. Awesome!!!!!

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DealerRater Jan 14, 2024

Shop was clean and dealer was very nice and kind . Dealer was did her best to help me to purchase

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DealerRater Jan 13, 2024

The entire experience was awesome. Jeffery was a pro he presented options and was very accommodating .

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DealerRater Jan 13, 2024

Honestly one of my favorite car experiences, ever! They were honest, fast, and fair. I got a fair trade in and the new car was perfect for my lifestyle.

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DealerRater Jan 13, 2024

Great customer service and I love my car. All the girls were very very very nice and informative.

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Google Jan 13, 2024

Wonderful experience! In an out for an oil change! Andy was great and everyone was friendly!

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DealerRater Jan 13, 2024

Very responsive and nice. Thanks Thank you for fixing my car. I hope it lasts lol

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DealerRater Jan 13, 2024

Samantha was knowledgeable, helpful, and made the process fun and easy. I wish I could buy every car for the rest of my life from her. She's the best!

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DealerRater Jan 13, 2024

They figured out what I needed and I was out in about 15 minutes Fast service

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Google Jan 11, 2024

Drih was great. Efficient, courteous and helpful. Very thorough. Service was fantastic with full disclosure on all inspection aspects. Even got a clean car back.

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Google Jan 11, 2024

Clint brought the "Mobil Service" van to our house and proceeded to do an excellent overview of our ML350. The service was thorough and additional maintenance suggestions were offered. I highly recommend using this very convenient service. I am following up with his advice.

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Google Jan 5, 2024

We absolutely loved working with Jeremy on the purchase of our car. He was very open and personable and not a stereotypical 'pushy' sales person. He made the experience welcoming in partnering with me and my wife to find her ideal car. He did not pressure us with the typical 'what will it take to get your business today' comment when we shared that we were beginning our search and looking at other places. He was more of the opposite and encouraging to do so and to call with any questions along the way. This was a plus for me ...

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Google Jan 4, 2024

My 500 sl was having multiple issues. Service got me an appointment quick for diagnosis. Shak, my service representative quickly realized the cars problems were battery issues. In less than an hour, my car had a new accessory battery and trickle charger. I am very happy with the proactive and friendly treatment I received from MB Beaverton.

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Google Jan 4, 2024

Jay Morga was an absolute joy to work with as we worked thru selecting our new vehicle. He was a breath of fresh air, and I will recommend him to anyone hoping to become a buyer at Mercedes Benz of Beaverton. Five stars do not give him enough props.

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Google Jan 4, 2024

Awesome experience with MB Beaverton!! I called to schedule a Service A appointment and they were able to come to my business and complete the service. Thank you, MB Beaverton! Y’all rock.

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Google Jan 2, 2024

Love my new car! We had such a pleasant experience all the way around. We worked with Ryan K and he was so helpful and accommodating. And we really appreciated that there was no pressure at all. Would definitely shop this dealership in the future.

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Google Dec 31, 2023

Andy Jones Thank you very much for your excellent service what I had yesterday! I'm so happy I transfer all service from Wilsonville to Beaverton Mercedes dealership!

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Google Dec 25, 2023

Fast and efficient service. Thanks Ryan for the help! Would be great to improve on the waiting area

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Google Dec 25, 2023

Patrick Murphey was amazing, it felt like hanging out with an old friend. There was no pressure and everyone was really nice! They worked with me until an agreement was made!

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Google Dec 25, 2023

Samantha Andrade Cuellar is the BEST! She was incredibly knowledgeable and helpful. She made the process fun and enjoyable. I got my dream car for a great price with no hassle. Easiest car buying experience I’ve ever had!

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Google Dec 25, 2023

My service advisor, Andy, is the man!! Clear in communication and I was in and out with my service!

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DealerRater Dec 23, 2023

5 Very good dealership. I drive 300 miles to buy a car there. Cook a very good salesman. He made the deal so that I was willing to drive 300 miles in the rain.

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DealerRater Dec 21, 2023

They went so out of their way to help me that I couldn't lease with Mercedes of Bend. They won my business forever. I'll never go anywhere else!

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DealerRater Dec 18, 2023

Great to work with - amazing Jeff provided amazing prompt service got me the car I wanted and everything was so simple

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DealerRater Dec 17, 2023

Patrick had my car ready to go and fully fueled. He was there to greet me the moment that I walked onto the lot and was very knowledgeable about the vehicle that I wanted.

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Google Dec 15, 2023

Just had my vehicle serviced at Mercedes of Beaverton.. Ryan, my service advisor was fantastic.. My vehicle was done on time and complete. A great Dealership and couldn't ask for a better service experience.

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Google Dec 14, 2023

The service here is both professional and courteous and I always have a good experience. The service advisor, Shakshi Dodangoda always insures that things are done to my satisfaction. Will continue to come here and highly recommend this Mercedes dealership for service.

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Google Dec 14, 2023

Appreciated the service and welcoming smile from Shaq. The experience from start to finish was exceptional. I appreciated the video update during my service and the car wash at the end. Mercedes of Beaverton will continue to be "home".

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Google Dec 10, 2023

The service technician, R. Sager, did a great job videotaping, identifying and diagnosing various service items that were needed on our Mercedes. The service advisor, Ryan Collins, was outstanding managing the work, communicating the progress and making sure the car was ready when promised. VERY much appreciated!

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DealerRater Dec 9, 2023

He was great and helping me with questions and help with any concerns I had

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Google Dec 9, 2023

Under promised and Over delivered. Brought the car in early; they accepted it anyways. Said that they would be done by 2:00. Was ready a few minutes before that. What's not to like? Therefore 5 stars.

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Google Dec 7, 2023

Excellent service always. Andy Jones my Service Advisor is professional, kept me posted on my cars status while I waited in the lobby, explained thoroughly my service review, and was very personable. Always a pleasant experience. Great job Andy!

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DealerRater Dec 7, 2023

My experience with Mercedes, of Beaverton has been wonderful. I've purchased a GLA 250 which was my first Mercedes-Benz vehicle and my second Mercedes-Benz vehicle that I purchased was a GLE 350 and I had excellent experiences with both sales reps that I had one, which was Robert, and one which was Jesus And both sales reps were wonderful. Also all the staff and the service department and the rental department were Excellent.They all had wonderful service I would recommend anyone to Mercedes of Beaverton.

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DealerRater Dec 7, 2023

Awesome Far and above the best car buying experience I've ever had I'm enjoying my new car

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Facebook Dec 5, 2023

I was convinced to believe this company is real and fast on payment. You can verify yourself. Mrs Gracie Maverick truly Legit. I wish I have known this platform long ago. My fear for online Investments was proven wrong by this company, After my first withdrawal went successfully. I have been earning without any demand or stress ever since I Registered here. This is a reputable bitcoin Investment Platform to invest in, You can contact her to earn... Email: [email protected] WhatsApp : +16692455206

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DealerRater Dec 4, 2023

Professional, timely, considerate and thorough. My experience with Mercedes Benz of Beaverton was a nice pleasant surprise and made me feel like I was part of the family more than just a buyer.

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Google Dec 3, 2023

This place always has a friendly and welcoming feeling. Both the sales team and the service team have been a pleasure to work with. They even put a bow on my car when I bought it around Christmas time. Excellent text messages communication and online service scheduling and a loaner car if your car needs significant repairs. Everything is clean and runs smoothly. I would recommend them to anyone looking for a Mercedes.

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Google Dec 2, 2023

Andy in service has been Phenomenal. He is helpful and an all around nice guy!

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Google Dec 2, 2023

Andy was my service rep and he was professional, friendly & efficient. I was greeting by service valet within mins of arriving and I was checked in and on my home within 10 mins. Andy called an Uber to take me home. My car was diagnosed, repaired and ready the next day. Great job team!!! I will be back when I need service and/or trade/buy. Thanks, L

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Google Nov 30, 2023

My 20K service was due. My service agent, Ryan, was very friendly and helpful. there was a recall which i dont know and Ryan was very well organised and ordered the part , and my car needs to be there for 3 days . unfartunatly i havent assigned for a loaner, it would have been great if i got one.. Very satisfied with Beaverton Mercedes.

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Google Nov 30, 2023

A great service experience from the service advisor, Andy to the loaner manager Dulce! Andy did a great job of explaining the work that needed to be done to my car and keeping me informed of the status. His experience as a service mechanic for BMW and Mercedes was truly an asset.

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Google Nov 30, 2023

Bought my GLA250 at Mercedes Benz Beaverton in 2015 and have consistently had excellent service each and every scheduled maintenance. They always offer me a loaner vehicle knowing I drive in from Astoria. I trust the advice my service manager gives, he always backs it up with facts. Over the years they have saved me thousands. The people over in Sales would love for me to buy a new vehicle, but sevice keeps mine running great. Thank you Andrew & Ryan, you're the best.

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Google Nov 28, 2023

I had a very pleasant experience at this dealership, and Patrick my salesperson, was eager to show me all the different models while comparing and contrasting them. I felt zero pressure from him. The sales manager helped get the final numbers where I was comfortable and then Mejra, the financial director, was expeditious and personable, with legal documents and warranties etc. All in all, a 5 star experience! Now let’s discuss the brand, Mercedes Benz. I test drove almost every other brand and honestly, I felt immediately at home in the seat. The car I purchased handles superiorly and feels ...

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Google Nov 26, 2023

I found the Mercedes eqb 300 online. Ryan Kritz was our sales representative and he was fantastic with us. He provided all information about the car when we asked. I would love to go back to this dealer again for another car. They are fantastic to work with. My wife loved this new eqb300 very much. Cheers

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DealerRater Nov 25, 2023

Jeffery was outstanding in finding the vehicle we needed. Personable, knowledgeable and dedicated to proving an exceptional buying experience! Thank you Jeffery!.

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DealerRater Nov 24, 2023

Patrick was personable and responsive—trying to figure out how to buy all the company cars from him:)

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DealerRater Nov 22, 2023

Great place friendly staff overall experience was smooth and pleasant. We have bought Mercedes in other dealerships and this one takes first place in our book.

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DealerRater Nov 20, 2023

Had a great overall experience. Went in for a specific used vehicle I saw online. They had the car pulled up to the main parking when I got there, and I had them value my trade while I was on the test drive. I told them what the terms would need to be in order for me to purchase the vehicle and they actually listened. Sure we went back and forth in negotiations but the whole process was respectful both in their verbal approach and their respect of my time. The whole process was the best I have experienced at ...

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Google Nov 20, 2023

Overall I had a great car buying experience here at Mercedes. Im in love with my new vehicle. Alora was very helpful and made the process very swiftly. I’m glad I came here and would recommend others to do so as well.

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DealerRater Nov 19, 2023

Ryan Kritz, and Garrett Heinetz went above and beyond and stayed late to get us into our 2020 E350. Ryan has been there every time I’ve texted a question, always happy to help out. There were some interesting circumstances about our purchase and Mercedes of Beaverton handled it all with aplomb and were respectful and helpful the entire time! Always greeted when we walk in the door! We can’t say thank you enough!! We LOVE our new (to us) Mercedes! Thank you Ryan, Garrett and Mercedes of Beaverton!!

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Google Nov 17, 2023

My 50K service was due. My service agent, Dhir, was very friendly and helpful. It did take a few days for the parts to come in and the technicians to finish, but I was furnished a nice loaner, and all is well. Very satisfied with Beaverton Mercedes.

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Google Nov 15, 2023

Great experience

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Google Nov 14, 2023

The entire process from initial inquiry to driving off with our new vehicle was great. The team was prepared to get us in and out as soon as possible. Our Sales rep Alora was wonderful. PS, I recommend Sundays for your purchase. The store is not as busy as other days, that helps with the speed. Highly recommend.

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Google Nov 11, 2023

My S63 amg needs to replace the brake pads and brake rotors and get the alignment. I made an appointment with the advisor Shak. He was very friendly and explained everything . I will also bring my other Mercedes back.

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Google Nov 11, 2023

We worked with Inocencia Bell and had one of the better buying experiences we have had in a long time. Jesse was also great in explaining a couple nuances as well in my request and how they could help. I knew what I wanted when I walked in and she listened and never pushed for anything more than what we asked. Her communication was top notch and I appreciated the entire process. Mejra was helpful as well in finance and was helpful in getting us in and out as quickly as she could.

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Google Nov 9, 2023

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DealerRater Nov 7, 2023

Great service and very friendly. Helped me out a lot and would definitely buy a car from them again!

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DealerRater Nov 6, 2023

Jeff Cook was wonderful to work with. Very professional, knowledgeable, and best of all kind. We were able to purchase the vehicle online with no difficulties, and he gave us a great deal!

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DealerRater Nov 5, 2023

Jeff and Mejra were amazing from start to finish. I highly recommend Beaverton Mercedes Benz.

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DealerRater Nov 5, 2023

Patrick and Garrett were both very professional and helpful and explained everything to us. Thank you!

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DealerRater Nov 5, 2023

I did the whole vehicle purchase online and through text. We had to travel almost 200 miles and the sales personnel contacted us to make sure our trip was going ok. We arrived at the dealership and the vehicle was sitting out front ready to go with a full tank of gas. The paperwork was a breeze, the entire buying process was great from beginning to end.

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DealerRater Nov 4, 2023

I went to Beaverton Nissan to look at used Mercedes. I was told "you can't afford that". She didn't run my credit nor knew I had cash. Thankfully, I found my dream car with you. I was treated with respect and kindness.

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DealerRater Nov 4, 2023

Great experience. Ryan and Garret were both amazing to work with. Everything was clear and handled professionally.

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DealerRater Nov 4, 2023

Patrick made the sales process easy and low stress for us. He is very professional.

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DealerRater Nov 4, 2023

Jeff and Ryan are amazing. Will work with them again. Fast and professional. They will get you what you need.

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DealerRater Nov 3, 2023

Overall Good experience so far purchasing the car! Service can use more friendlier staff. They were a bit rude when I had the lease

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DealerRater Nov 2, 2023

I had a great experience with Mercedes Benz of Beaverton. They are very helpful and reliable.

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Google Oct 31, 2023

Working with Ryan Kritz was a great experience. He was clear and helpful and went above any beyond throughout the process. Finance was equally easy and clear working with Garret Heinetz. Just a great experience overall and I would 100% recommend this dealership to everyone!

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Google Oct 31, 2023

We had a great time purchasing our 2020 C300 from Mercedes of Beaverton. Ryan Keith and Garrett Heinetz both went above and beyond to make this purchase possible. We are looking forward to a long association with MoB!! Thanks Guys!!

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DealerRater Oct 31, 2023

Very professional! Ryan and everyone who helped me with the process were very nice and kind

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Google Oct 29, 2023

Courteous and Competent!

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DealerRater Oct 28, 2023

Awesome experience. Everyone who helped me out was outstanding and professional. This is the dealership that I want want to go back to if I were to purchase another car.

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DealerRater Oct 26, 2023

All the associates at the dealership are very professional. Norm was a fantastic car salesman

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DealerRater Oct 26, 2023

We enjoyed working with our sales consultant Ryan Kritz and his help in finding the right model at the right price for us.

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Google Oct 26, 2023

Inocencia, Was amazing she’s the best at her job listened to what I wanted and helped me get into something I didn’t think would happen with all the negative equity thanks to Tesla. I loved how transparent it all was now days unfortunately that’s pretty rare so before you shop elsewhere 100% recommend to give them a shot first(: Give yourself a favor and ask for her and I promise she will not disappoint. She’s so sweet and not your typical sales person honestly, anyone I talked to there was amazing including the manager Daniel that made ...

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Google Oct 24, 2023

I aways service my car at Beaverton Mercedes. I know the work will be perfect. The customer service is always impeccable. Shak takes special care to make sure the work is done, I am informed about the service and when the car is ready. Thank you Beaverton Mercedesk Benz.

Get Directions to Mercedes-Benz of Beaverton
in Portland, OR

Mercedes-Benz of Beaverton 45.4958185, -122.7726947.