Mercedes-Benz Service Center Portland, OR

Excellent service as always.

Taylor helped me find my perfect car!! He was very patient with me. Thank you so much!!!!

Azuz was: Fast. Efficient. Polite. Honest. Amiable. Knowledgable. I appreciated the experience as well as the business transaction.

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This was the best and easiest experience I've ever had buying a vehicle. Thank you for making it convenient. Whenever I need to purchase a vehicle I'll go to you first

JD did an excellent job of getting me an appointment quickly as I walked in on Monday and he got me taken care of on Tuesday. The loaner car was a nice touch!

I have my 2017 C300 4matic serviced here for work I cannot do myself. The service writers have always been helpful. The people in the parts department do whatever they can to help me get the parts and consumables that I need for my car. Their price on oil and filters can’t be beat by the auto parts stores and that is awesome. They have gone above and beyond to get items covered by warranty that should be, and they have made sure to do the repairs right the first time. I trust their work.

Excessive pressure to accept add-ons to inflate the final sale price so that minor adjustments can be made and presented as favors to the customer. But this was not the work of the sales person; rather it seems to be baked into the finance/sale contract process.

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The car was completed in a timely manner , I got to use the courtesy car for 3 days. The staffs were very friendly . Ryan Collins explained the diagnostic process and possible scenarios , I was not surprised at the necessary repairs.

Excellent service from Skylar. Thanks!

Mercedes Benz Beaverton dealer is the best place for us to buy our favorite car. They provided us the best service: friendly, helpful, and fast. Especially, Ronald Tekpho, salesman who was really patient with us on finding the perfect car. He was super nice, friendly and professional. We definitely give him five stars.

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Samantha, Ryan and John were clear, honest and kind. I got the deal I wanted and they even delivered the car to my home!

Skylar was excellent…attentive to my needs (eg, securing me a loaner) and very communicative with car updates. Thank you

Great experience. Provided loaner car on short notice and fixed car fast. Andy was especially helpful. Thanks for everything.

Thank you for an outstanding service! My recent lease exchange was very efficient and pleasant experience! Great job!!

My service advisor Ryan Collins was very helpful. He explained what repairs needed to be performed and kept me updated as work was being performed on my vehicle.

I purchased my E350 at Lithia and even at 150K miles, my car is running like a champ. I recently had to have a major service done on my car and considered going to a private Mercedes garage or at different dealership to see if I could save some money. Not only were the estimates for the same work over $1000 more, my service writer, Skyler, made some helpful recommendations, thinking ahead of other perishable items that could be replaced that would need to be in the near future. Not only did I get the best possible price over the other ... Read More

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Google - Jun 4, 2025

I purchased my E350 at Lithia and even at 150K miles, my car is running like a champ. I recently had to have a major service done on my car and considered going to a private Mercedes garage or at different dealership to see if I could save some money. Not only were the estimates for the same work over $1000 more, my service writer, Skyler, made some helpful recommendations, thinking ahead of other perishable items that could be replaced that would need to be in the near future. Not only did I get the best possible price over the other estimates, Skyler saved me over $400 on this service. I feel like the service department is honest and reliable. I have never had bad dealings with them. The work was done on time and was given a free courtesy car while mine was in the shop . Thank Lithia and most of all, my thanks to Skyler!

I dropped my mazapan in my drivers side and the lady at service cleaned it up for me. I appreciate her doing that because I was dreading it. I was in and out in less than hour. Only did my oil change. Everyone was nice

Great service experience. Everything was timely and Ryan Collins did a great job of keeping me informed through the process.

All staff went over and above to make sure I was happy and treated fairly.

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We've had the best experiences with Craig L. He is consistently professional, kind, positive, and very helpful. We bought our GLE AMG 53 from MB Beaverton, and couldn't be happier. Thank you for hiring great employees!

Andy takes excellent care of me and my car !!

We had a very good experience at Mercedes-Benz in Beaverton. Our sales person, Mehdi, was very pleasant to work with. He was knowledgeable and helpful with our questions, never pushy. We are very pleased with our purchase.

Great service department and Ryan was patient and help us a Lot. Thanks for taking care of our car!

Skyler was communicative and accommodating. Great customer service thanks as always!

Quick easy process! Everyone we worked with made us feel valued! Love my new car!.

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Taylor Bursheim is very kind and helpful salesman

The annual service of my Mercedes car was excellent thanks to my advisor Mr. Ryan Collins and the mechanics team. Thank you, see you next time.

It was a pleasure working with everyone at Mercedes of Beaverton and I look forward to working with them again!

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This place is absolutely top notch when it comes to service. I have been going to Mercedes Benz of Portland for years and it has been a complete nightmare. And I was referred to by someone to go to Mercedes Benz of Beaverton and I was treated like royalty. The level of caring from people here is above and beyond. My service advisor Andy is literally the kindest and most caring guy and he has a passion for cars and connects with people that you don’t see anymore. This guy literally works double time to make sure everyone is ... Read More

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Google - May 19, 2025

This place is absolutely top notch when it comes to service. I have been going to Mercedes Benz of Portland for years and it has been a complete nightmare. And I was referred to by someone to go to Mercedes Benz of Beaverton and I was treated like royalty. The level of caring from people here is above and beyond. My service advisor Andy is literally the kindest and most caring guy and he has a passion for cars and connects with people that you don’t see anymore. This guy literally works double time to make sure everyone is a million percent happy with their car and their experience. If you buy a Mercedes or have it serviced anywhere else I promise you are selling yourself short.

Everyone at Beaverton Mercedes is always friendly, fast, and helpful.

I WAS SCHEDULE FOR B SERVICE AND I HAD SADIE POWERS. THE SERVICE WAS GREAT AND IN TIME. I WOULD RECOMMEND MERCEDES BENZ, GREAT CAR AND SERVICE ITS ABOVE AND BEYOND

Thanks for everything Cameron, you were great! The process was straightforward and you made sure all our concerns were addressed.

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*************Make sure you ask for Taylor!************

As always, the Service Department at Mercedes Benz of Beaverton is the best. Knowable and friendly staff like Chris, Andy, and Sadie made our windshield replacement quick and easy. The service staff at Mercedes of Beaverton is a great pleasure to work with.

I bought a replacement part for my 2000 Mercedes. Great experience. Beaverton had the part. My go-to Portland service center did not. The service sales person double checked the part's fit with my vehicle's vin number. She guaranteed a return of the part as long as the part had not been installed. The part fit ... Perfect. I wish Mercedes would make it easier to reset codes though. Disconnecting the battery and resetting some electronic features is a bit of a pain. All good 👍

Our service advisor Ryan was great. Warranty work was completed quickly.

We have bought cars from Norm and we will continue to buy cars from him. He’s amazing.

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Thanks for everything! Cameron, you were great!

What a great experience. My experience and purchase in addition to the handling of our trade in plus the setup of the finance package was top ALL TOP SELF. A special thank you goes to the Internet Manager Inocencia Bell. She Orchestrated the car purchase experience into a 10++++++++ experience. Thank you team Mercedes-Benz of Beaverton.

Pretty smooth and easy. Done when promised

I can’t say enough good things about the service department at Mercedes-Benz of Beaverton. JD and the team are fantastic!

We worked with Taylor Bursheim in Sales and Mejra Berisa in Finance. We had an excellent experience with both of them. Definitely 5's!!

I worked with Azoz and he was so so great! Although it isn’t my first MB, I admit I was not aware all of the features. Azoz took the time to walk me through all of the controls - everything! I learned so much and have a better appreciation for the car. He answered the hundreds of questions I seemed to have and made the whole experience fun, positive and educational. Thank you!

I always appreciate Beaverton MB for their professionalism & service.

The smoothest transaction ever!!. I really enjoyed working with the associates.. I will not hesitate to to return

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We visited several dealerships in town, but ultimately chose to purchase our car here because they were genuinely helpful in finding a vehicle that met our needs. We highly recommend Ryan and Norman—both were professional and great to work with. One minor complaint: the guest parking lot was a bit difficult to navigate, likely due to limited space at this location. Overall, we would give this dealership a 5-star rating.

My experience at Mercedes Benz of Beaverton was fantastic!!! The gentleman I worked with, Azoz, made everything super easy and was so pleasant to work with. One of the best car buying experiences I’ve had!!

Service was quick and done correctly

As a first time car buyer, this was a great experience. Mehdi was great. Like just about any car salesman out there, he did try to upsell the extended warranty and some other fluff on my first quote, but it took one time of telling him I’m not interested for him to give me an updated quote for what I wanted. I appreciated that he was not too overbearing or insistent on these things, and was willing to listen to what I wanted. The car was more than fairly priced, which I appreciated. The finance director, Mejra, was amazing ... Read More

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DealerRater - Apr 30, 2025

As a first time car buyer, this was a great experience. Mehdi was great. Like just about any car salesman out there, he did try to upsell the extended warranty and some other fluff on my first quote, but it took one time of telling him I’m not interested for him to give me an updated quote for what I wanted. I appreciated that he was not too overbearing or insistent on these things, and was willing to listen to what I wanted. The car was more than fairly priced, which I appreciated. The finance director, Mejra, was amazing as well. She lowered my interest rate for me and was so informative — something I really needed as a young first-time buyer. She wanted me to have the best car buying experience possible. With test driving, talking numbers, and all the paperwork, I was in and out in about 2.5 hours. Not bad compared to some other experiences I’ve heard of. I’m overall very happy with my experience here, and absolutely in love with my new 2023 Hyundai Elantra Limited.

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Staff (Taylor and Samantha) were very friendly and attentive. Tried to help in every way possible.

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Typical car sales lot and sales team. Felt like the entire staff was playing the sales mind game. Just once I'd like to find a sales floor where sales and finances people are honest and trustworthy. There is nothing special about my experience. Typical mind games.

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Customer 1st. Thanks Norm and J.D.

I always relied upon another MB dealership/service center in the area and found the staff here more welcoming and accommodating. The visit was originally one to gather info and ideas, with no intention of buying. Azoz was the best at giving me space to work around my curiosity, while giving me details I requested and listening to my wants and needs. Little did I know he would be able to deliver what I was asking for. One week later, I returned to leave with a new car and commitment to MB of Beaverton. The next day, I mentioned Azoz ... Read More

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Google - Apr 24, 2025

I always relied upon another MB dealership/service center in the area and found the staff here more welcoming and accommodating. The visit was originally one to gather info and ideas, with no intention of buying. Azoz was the best at giving me space to work around my curiosity, while giving me details I requested and listening to my wants and needs. Little did I know he would be able to deliver what I was asking for. One week later, I returned to leave with a new car and commitment to MB of Beaverton. The next day, I mentioned Azoz to my friend and they too, happily purchased from him. It is without hesitation I will refer Azoz with MB of Beaverton to anyone looking to buy.

We had a surprisingly phenomenal experience at Mercedes Benz of Beaverton compared to other Benz dealerships. Norman Hunter (Norm) is amazing to work with and went above and beyond what we expected. His passion for customer service is what made the difference. Norm wasn’t just selling a car he was building a client relationship. Notably, Samantha Cueller at the Finance department was also great to work with. She was vey friendly, patient, and efficient. Samantha kept us updated and even helped coordinate a service appointment for us. Additionally, Andy from the service department was extremely responsive, helpful, and knowledgeable. ... Read More

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Google - Apr 23, 2025

We had a surprisingly phenomenal experience at Mercedes Benz of Beaverton compared to other Benz dealerships. Norman Hunter (Norm) is amazing to work with and went above and beyond what we expected. His passion for customer service is what made the difference. Norm wasn’t just selling a car he was building a client relationship. Notably, Samantha Cueller at the Finance department was also great to work with. She was vey friendly, patient, and efficient. Samantha kept us updated and even helped coordinate a service appointment for us. Additionally, Andy from the service department was extremely responsive, helpful, and knowledgeable. Lastly, although I did not get his name the gentlemen that assisted us with our loaner car was absolutely professional and friendly. I would highly recommend working with this team and God willing we will be back for our dream cars!

Azoz was fantastic. The entire experience was great. The finance person was great too. The dealership Was beautiful

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Bought my first Mercedes. Everyone was so nice and I’m loving my new car. It’s actually my favorite car I’ve ever had! Thank you!

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Always great experience with Mercedes Benz!!! Great service and thank you for that. We loved our new family vehicle. Also a special thank you Taylor Bursheim for help us with everything.

Straightforward relationship. Excellent outcome. I would highly recommend Norm Hunter and the Mercedes-Benz dealership. I like the improvements on the GLC 350 E. Currently, I am not using any gas for the last week despite a couple 30 to 40 mile trips.

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Norm Hunter is excellent and very professional and helpful. Service advisor Andy is amazing and the rest of the service staff is excellent and very professionals.

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The most amazing car buying experience!! They bent over backwards to make everything work out just right. I’ll be referring everyone I know to Mercedes-Benz of Beaverton!

Fantastic team, parts & service!

Scheduled a B service but ended up needing only an A service, so we decided to stay at the dealership. The waiting area was clean and nice with fresh coffee and water options. TV was available for background noise too. Only had one service provider, Skyler (?) but he communicated very well and worked diligently to get everyone back in their cars as quick as he could.

Great services provided by JD.

Skylar Schultz did a fantastic job with my new to me Mercedes! My trust in him really made my experience smooth ! Definitely recommend!

Mercedes, Ryan Kritz, was fantastic. He stayed in constant touch with me, knew what I wanted and found what I needed. The process was professional and smooth. Thanks for everyting.

The Employees at Benz are always hospitable and professional.

Our salesman worked very hard to find us just what we were looking for. Great service all around. Thank you!

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Everyone was wonderful I look forward to working with your service team at mb Beaverton

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I recently purchased a vehicle from Mercedes-Benz of Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process smooth and stress-free. I especially want to recognize Mehdi, the salesperson who assisted me. He was incredibly knowledgeable, attentive, and genuinely a pleasure to work with. Mehdi took the time to understand what I was looking for and made sure I was comfortable and confident every step of the way. If you’re in the market for a new vehicle and value excellent customer service, I highly recommend visiting Mercedes-Benz ... Read More

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DealerRater - Apr 11, 2025

I recently purchased a vehicle from Mercedes-Benz of Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process smooth and stress-free. I especially want to recognize Mehdi, the salesperson who assisted me. He was incredibly knowledgeable, attentive, and genuinely a pleasure to work with. Mehdi took the time to understand what I was looking for and made sure I was comfortable and confident every step of the way. If you’re in the market for a new vehicle and value excellent customer service, I highly recommend visiting Mercedes-Benz of Beaverton. Their team goes above and beyond, and Mehdi made my car-buying experience one to remember.

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Medhi was awesome. I requested online application on Saturday and the following morning I was driving away with my new car. Finance department was super easy.

I recently purchased a vehicle from Mercedes-Benz of Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process smooth and stress-free. I especially want to recognize Mehdi, the salesperson who assisted me. He was incredibly knowledgeable, attentive, and genuinely a pleasure to work with. Mehdi took the time to understand what I was looking for and made sure I was comfortable and confident every step of the way. If you’re in the market for a new vehicle and value excellent customer service, I highly recommend visiting Mercedes-Benz ... Read More

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Google - Apr 10, 2025

I recently purchased a vehicle from Mercedes-Benz of Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process smooth and stress-free. I especially want to recognize Mehdi, the salesperson who assisted me. He was incredibly knowledgeable, attentive, and genuinely a pleasure to work with. Mehdi took the time to understand what I was looking for and made sure I was comfortable and confident every step of the way. If you’re in the market for a new vehicle and value excellent customer service, I highly recommend visiting Mercedes-Benz of Beaverton. Their team goes above and beyond, and Mehdi made my car-buying experience one to remember.

Great selection

All interactions were Friendly, Efficient, Competent.

Had an amazing afternoon with Cameron Basta. Came in to test drive, but ended up taking a Mercedes home!

Mehdi and Cameron were excellent to work with. 10/10 experience. Highly recommend MB Beaverton

Always a great Service! Me. Sadie Powers Thank you so much for your support and service.

Great place and warm environment, great knowledgeable team. Super friendly sales staff with a great attitude. I recently purchased a car, and I couldn't be happier with the experience, thanks to Mehdi Jamil and Alexander. From start to finish, Mehdi provided top-notch service, making the entire process smooth and stress-free. He was incredibly knowledgeable and helped me find the perfect vehicle that suited my needs and budget. I highly recommend him to anyone looking for a car. The entire experience was truly exceptional!

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Excellent customer service

Excellent experience working with Mehdi, Arzoo, and Samantha on the purchase of my new car. Friendly, helpful, and knowledgeable!