Notice

Service Center

Luxury vehicles require luxury service. If you’re looking for a place to care for your Mercedes-Benz, consider the service center at Mercedes-Benz of Beaverton. Our service center is dedicated to providing an outstanding experience to drivers around Portland, Beaverton, and Wilsonville, Oregon, and getting them back on the road as soon as possible.

Benefits of Choosing Our Mercedes-Benz Service Center

Our Mercedes-Benz service center has over 15 service bays ready to serve your vehicle! We provide a variety of benefits to drivers who visit our service center, including:

  • A Mercedes-Benz loaner vehicle
  • Saturday service hours
  • Full-service café, with food & drinks
  • Indoor guest lounge & outdoor patio

When your vehicle’s service is finished, use our Express Checkout feature to review and pay your bill on your phone before pickup. Each vehicle receives a car wash with every service.

Those sticking around while we service your vehicle can use our Wi-Fi to get work done or relax with one of our snacks or drinks.

 

Mercedes-Benz Services & Auto Repairs

At our Mercedes-Benz service department, we offer several Mercedes-Benz auto repairs and maintenance tasks. Whether your vehicle needs a major engine overhaul or something as simple as a spark plug replacement, our certified technicians will take care of it. We even offer after-hours vehicle service drop-off.

Our list of Mercedes-Benz maintenance and repairs includes:

  • Mercedes-Benz Service A* and B*
  • Wheel alignment
  • Transmission repair
  • Mercedes-Benz recall services
  • Brake replacement

If you’re unsure of the services your Mercedes-Benz needs, our highly trained technicians can help. We will inspect your vehicle and tell you what repairs or maintenance services are required.

All repairs and maintenance are completed with genuine Mercedes-Benz parts, which help maintain your vehicle’s originality and ensure a quality repair.

Do you need a quick maintenance service? Stop by our Express Service lane—no appointment required. We can get you back on the road in about an hour, with basic maintenance services like tire rotations and key fob battery replacements.

 

Mercedes-Benz Service A and B

Mercedes-Benz service centers offer primary service appointments to ensure that your vehicle is properly taken care of: Mercedes-Benz Service A and Mercedes-Benz Service B.

 

Mercedes-Benz Service A

Mercedes-Benz Service A is recommended after the first 10,000 miles you drive or about one year after you purchase your Mercedes-Benz. The Service A checklist includes the following:

  • Mercedes-Benz synthetic motor oil replacement
  • Fluid level checks and corrections
  • Tire inflation check
  • Brake component inspection

 

Mercedes-Benz Service B

Mercedes-Benz Service B is recommended every 10,000 miles or 12 months after your Service A appointment. The Service B checklist includes the following:

  • Mercedes-Benz synthetic motor oil replacement
  •  Oil filter replacement
  •  Brake component inspection
  •  Reset maintenance counter
  •  Cabin dust/combination filter replacement

If you have questions about these service appointments, our service team is here to help. We can answer your questions, so you know exactly what’s happening with your Mercedes-Benz.


Schedule Your Mercedes-Benz Service Appointment Today

If your Mercedes-Benz is in need of routine maintenance or repairs, schedule service at Mercedes-Benz of Beaverton. Drivers across Portland, Beaverton, and Wilsonville, OR, can contact us by phone or by using our online scheduling tool today.

*Price advertised for Service A/Service B Includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. For 2009 models and newer only.

 

 

Does your Mercedes-Benz have an open recall? Check recall status here

 

ONLINE PAYMENT OPTIONS

You will receive your complete invoice
directly to your phone or email outlining
your repair orders. You may then complete
payment through our secure site prior to
your arrival to expedite a seamless
contactless checkout.

 

NO CONTACT SERVICE DROP-OFF

Contactless service is an option for you!
Simply schedule your appointment and
drop off your keys in our secure drop-box.
Your Service Advisor will check your vehicle
in and contact you regarding the
status of your service.

 

Price advertised for Service A/Service B includes all factory-required components.

Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

 


Why Service Your Mercedes-Benz at Beaverton?

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Google Jun 19, 2024

Had a positive experience with a great service advisor, Ariel. Great communication and awesome accommodation.

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Google Jun 16, 2024

Loved the attention to detail. Even sent video of service person examining my car. Ariel Egger was very professional and personable. She gave me a list of recommended service work to consider at future appointments, without being pushy.

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Google Jun 14, 2024

Andy Jones was so pleasant to work with! Personable, helpful, professional and knowledgeable. Rony Sager is one of the most experienced technicians. They provided me with outstanding service! Thank you !

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Google Jun 13, 2024

Fast service, accurate quote, great service advisor (Ryan). Highly recommended!

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DealerRater Jun 11, 2024

Great facility and great people to work with in buying your new Mercedes. 5 stars.

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Google Jun 11, 2024

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DealerRater Jun 7, 2024

Norm was friendly and professional, I walked out very happy and love my new car.

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Google Jun 6, 2024

Mehdi and Garrett were so friendly and personable. Car buying process felt easy; they showed us every possible option for add on services but we never felt pressured to pick something we did not think we need! would highly recommend anyone to work with them to buy a car!

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DealerRater Jun 2, 2024

Very beautiful facility, very friendly people, very good price and the best customer service. I would recommend to all my friends and family to meet Beaverton Mercedes.

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Google Jun 1, 2024

If the quality of the car is not enough to draw one into Beaverton Mercedes, the knowledge and attention given by the staff even trumps that. We met Ms. Inocencia Bell upon arrival at the store and that experience convinced us we had made the correct decision to have selected Beaverton Mercedes. Customer service is her specialty.!

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Google Jun 1, 2024

We used the mobile service. Curt showed up on time, explained the service and completed as described. He was knowledgeable and very friendly. It was amazing the amount of tools he carried and service he can perform from the van. It was extremely convenient. I will use the service again.

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DealerRater Jun 1, 2024

Very good customer service except for the finance department which had trouble wit on point financial.

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Google Jun 1, 2024

Mehdi helped us get our new car, and we are satisfied with the service.

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Google May 31, 2024

We would like to thank Taylor Bursheim and Garry (Garrett) Heinetz for such wonderful experience when buying our first Mercedes-Benz. Taylor helped us narrow down our options, and Garry helped close the deal with last minute items (warranty and service).

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Google May 29, 2024

Ryan has been the best service advisor I have ever met and no, he is not paying me or bribing to write this 😃. I had such a hard time getting ahold of service department before. Once I connected with him it has been as easy as a text message and boooom I am all set up every single time. My previous experience was calling them several times, leaving voicemails no call back. I am not trying to bash the dealership. But I am saying the service advisor you use makes a huge difference. There has been some issues with my ...

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Google May 29, 2024

Very kind advisers quality services

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Google May 26, 2024

We had a great experience. Mehdi Jamil was knowledgeable and easy to work with. Highly recommend Mehdi and this dealership.

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Google May 25, 2024

Good job Andy 👍

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DealerRater May 25, 2024

Ramiz Faykov gave me the best service I could ever imagine receiving at a dealership.

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Google May 24, 2024

Great staff and service from front to back. Sales with Jay Morga was a breeze, and financing with Garrett was a hoot!

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Google May 20, 2024

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DealerRater May 20, 2024

The entire purchasing process was smooth and hassle-free, with no pressure or haggling. Their financing department worked diligently to secure the best possible rates for me.

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Google May 17, 2024

They are super nice and helpful here. Craig was awesome when I got my headlights changed!

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Google May 16, 2024

My experience was excellent! Everything was quick, from scheduling the appointment to getting my car serviced. The mobile service was also fantastic and very convenient. Clint was the technician, and he was friendly and great at what he did. I would rate my experience 10/10.

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Google May 14, 2024

Andy Jones provided clear and helpful information with a precise and accurate estimate of when service work would be complewted.

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Google May 10, 2024

We leased a 2023 EQB and worked with Ryan Kritz. Ryan was responsive to our online inquiries before arriving, answered all of our questions and concerns and was very accommodating to us. The process was simple, smooth, and overall excellent. I recommend anyone looking for a Mercedes to consider the Beaverton Mercedes dealership and working with Ryan Kritz.

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Google May 10, 2024

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DealerRater May 7, 2024

Super helpful and great at what they do. I am extremely glad I chose to purchase my vehicle thru this dealership!

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DealerRater May 7, 2024

The team was great, very professional and low pressure. I would purchase from them again.

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DealerRater May 5, 2024

Great people, knowledgeable and nice. They know what they’re talking about. Jay was an awesome salesman

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DealerRater May 4, 2024

Thanks to Norm for making our trade possible. Yea Norman . Also helpful was financial person.

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Google May 4, 2024

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DealerRater May 3, 2024

Thank you Jeffry Cook for all your efforts. Mercedes Beaverton was very good. Thank you

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DealerRater May 3, 2024

Really helpful and easy to navigate. Only downside is that senior sales people seemed to turn their nose up at us when they realized we weren’t trying to buy a g wagon.

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DealerRater May 3, 2024

Great customer service thanks to Ryan for Helping us to get our car, good seller

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DealerRater May 3, 2024

Absolutely the best run Mercedes dealership in the US. Everyone involved is an absolute professional

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Google May 3, 2024

I recently used the mobile repair service which comes to your home or business. I would 100% use this service again if it is an option. My appt was next day, the tech gave me exact time of arrival and was on time. My tech was Clint. He was courteous and efficent. I recommend this service option, this location/Beaverton and Clint/service tech!!! Thank you!

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Google May 3, 2024

It is....what it is....

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Google May 2, 2024

Best sales experience at any dealership anywhere thanks to Mehdi Jamil in sales and Garrett Heinetz in financial services. Mehdi is cordial, respectful, low pressure and got me service paperwork even though I asked for it after I had already bought the car. Garrett was competent, and willing to beat a great rate from my bank and got me a 2.99% on a 36 months with the MB financial services CPO deal. So far only good things to say about this place!

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DealerRater May 1, 2024

Norm was superb. Understands the customer in every way. He made the difference. Love my new car.

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Google Apr 30, 2024

I recently took my car in for service without an appointment. Andy was great! He got me a loaner and was very communicative the entire time the problem was being diagnosed and fixed. Thank you, Andy!

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Google Apr 29, 2024

Inocencia Bell was very helpful, kind, and knowledgeable in helping us from start to finish. I definitely will come back to buy another vehicle.

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Google Apr 29, 2024

Ryan Kritz was super helpful! And made sure I got the best of the best and felt comfortable doing so. Garrett was also the same way. They made getting a car fun in a way! I appreciate them!

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Google Apr 28, 2024

Andrew Jones, the service advisor, was excellent and he knows cars and Mercedes especially. He answered every question and demonstrated skill and intelligence. Will continue to visit Beaverton Mercedes for such good service.

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Google Apr 25, 2024

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Google Apr 24, 2024

Great experience with professional vehicle service from Ryan.

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Google Apr 24, 2024

(Translated by Google) Mercedes Benz Beaverton was a great experience on the service of my car especially Andy the service assistant was so helpful, knowledgeable of how to handle the service. They are great, well done in every single way, awesome 😎👍🏻 Mercedes Benz Beaverton was a great experience servicing my car, especially Andy the service attendant was very helpful, knowledgeable on how to handle the service. They are great, well made in every way, incredible 😎👍🏻 (Original) Mercedes Benz Beaverton was a great experience on the service of my car specially Andy the service assistant was so helpful, knowledgeable of how ...

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Google Apr 22, 2024

Very best customer service anywhere. I certainly would recommend all my friends,

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Google Apr 19, 2024

Andy Jones was amazing and a pleasure to work with! 10/10!

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Google Apr 18, 2024

I was incredibly impressed with my recent visit to Mercedes-Benz of Beaverton. Fast, efficient and incredibly accommodating. Thank you Ryan I really am impressed with your efforts and your service department.

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DealerRater Apr 18, 2024

Service is a reflection of the F1 team My pit stops have been flawless minimally

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Google Apr 18, 2024

They were very thorough in explaining everything, and were very obliging and generous about payment options and discounts.

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Google Apr 17, 2024

Ariel was super. Just in for an oil change but got me in and out quickly.

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Google Apr 17, 2024

We are from Ohio and were traveling when our check engine light came on with a warning that our engine was too hot and to stop driving. It was 5pm on a Friday evening. We showed up at Mercedes-Benz of Beaverton service center without an appointment on Saturday morning. The Service Advisor, JD Arnold, was welcoming and willing to help us diagnose the problem. We needed a new coolant pump. Albert, the technician, found the part and had us on our way by the end of the day! Thank you for your willingness to accommodate and make us feel welcome ...

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Google Apr 16, 2024

From the get-go, my experience was five star. I live two hours away and when I called for last-minute appointment, they were able to get me in, diagnose what was wrong with my car and fix the issue. All in the same day. Ariel our service rep was very knowledgeable, happy to help and more than accommodating, I was even able to get a last-minute loaner car. Very professional rental car advisor as well. Thank you very much, I appreciate it.

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Google Apr 16, 2024

Samantha , Ryan and the Sale manger ,You Guys amazing thank you so much

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Google Apr 15, 2024

Samantha Andrade Cuellar as well as Ryan Kritz treated me with the highest level of professionalism and understood my concern throughout the buying process, all went well and here I am a proud owner of a 2021 certified E350, Che Vita......................

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DealerRater Apr 15, 2024

Professional sales people that understood my buying needs and made my purchase decision easy, what a great gang of guys…..

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Google Apr 11, 2024

I had great experience here,Inocencia Bell was super super nice and helpful,she took videos for me to check out the cars i was interested even before i came in to the site,and helped me chose the car really met our needs,the whole process was really smooth and enjoyable, we made our decision and finish the purchasement the same day we came to the site, I would rate this place 6 out of 5 if i can, I am sure my next car will still be Mercedes with the outstanding service I received.

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Google Apr 7, 2024

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Google Apr 7, 2024

Jeffry Cook displays a very high level of professionalism that is very impressive. To add to that, the entire team team led by GM Jonathan Young is absolutely FIRST CLASS all the way. Treat yourself and do business with this Dealership, you will be glad you did!

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DealerRater Apr 5, 2024

Dealership is great. We specifically made sure to go back to Beaverton - mostly bc we’ve really enjoyed working with Robert. We brought our 2 & 3 year old (which are a lot) and everyone was so kind and accommodating - especially Robert which allowed our crazy family to take shelter in his office. We are very happy with our experience. We are very happy with Robert. And, we absolutely love our car!

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DealerRater Apr 4, 2024

Nice Friendly Helpful Fair pricing Trustworthy Good reputation in our community Have many cars for selection Good location

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Google Apr 4, 2024

I had an incredible experience with Jay, very professional and easy to work with.

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Google Apr 4, 2024

MB of Beaverton is great! The whole team made great effort to ensuring a smooth transaction. Our sale’s representative was Samantha Cuellar. She’s very patient, friendly, and knowledgeable. Most importantly she worked hard to get the car we wanted.

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Google Mar 31, 2024

Jeff was very knowledgeable and professional. I knew what I wanted and he delivered in a timely manner, will definitely be referring him 👍🏻

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Google Mar 31, 2024

Top drawer all the way! Beautiful facility. No waiting, courteous & professional. Love the video and the chocolate. Special thanks to Kelsey, Ariel, Cedric for a great experience. Lithia can be proud of the Beaverton Mercedes service team.

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DealerRater Mar 30, 2024

I drove 4hrs to get this vehicle. As soon as I arrived Jay (Jesus) was quick to ask if I needed help and was quick to get paperwork ready. I trust Jesus and I believe you should too. If you get the chance to work with him, I suggest you do.

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Google Mar 30, 2024

I had my 2020 GLE350 in for a scheduled service. This was my first service experience with MB of Beaverton. It was a pleasant and seamless experience with JD Arnold as my service advisor. Thank you!

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Google Mar 30, 2024

Mercedes Benz of Beaverton is the best. I have always been treated like royalty. When I brought my car in for service, it was no exception. My service writer, Andy, was on top of everything and quick to respond with updates. I could not be happier.

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Google Mar 30, 2024

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Google Mar 28, 2024

Best dealer in town! Ryan in sales made everything a breeze! Daniel and Jesse made sure that I got the best deal in town! Garret made the finance process simple and smooth.

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Google Mar 22, 2024

Great service! Went in for a recall and was able to get that done as well as my next service that was due. Thank you to JD for being on top of things.

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Google Mar 22, 2024

Fantastic customer service experience, they are so lovely and friendly. Andrew Jones did a pristine job on my car, I definitely recommend!

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Google Mar 22, 2024

The mobile service option is great! Was able to have same day service. Service Technician Clint was on time, efficient, and patient with my questions and curiosity. Job well done!

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Google Mar 22, 2024

Andy and the service team at Beaverton Mercedes were more than helpful. I’ve been to wilsonville and Portland Mercedes service and had negative experiences that have made me not want to return or even purchase another Mercedes, but I’m so incredibly grateful I found Beaverton Mercedes service center. They treated me and my car with respect and were transparent and honest with what work my car needs. They greeted me with a smile and listened to every concern I had and I left feeling assured my car was in the best of hands. Everything from their scheduling team ...

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Google Mar 21, 2024

It was truly a journey to remember, filled with excitement and anticipation.

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Google Mar 17, 2024

What a great buying experience! Norm and associates were professional and friendly. Best vehicle buying experience I have ever had.

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Google Mar 15, 2024

Friendly staff

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Google Mar 15, 2024

Sadie Powers Mercedes-Benz of Beaverton is an amazing, friendly, helpful Service support person, she is an asset to their service department.

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DealerRater Mar 14, 2024

Everyone was so helpful and being able to qualify via email and online was great! Ryan was very honest and attentive to our needs, and Mejra was amazing explaining the financial aspects. We're definitely going to buy again from mercedes Beaverton. Thank you!

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Google Mar 11, 2024

I had a great experience this weekend getting some warranty work done at Mercedes-Benz of Beaverton. There isn't a better waiting area in town where you can sit comfortably while waiting for your vehicle to be completed. Ryan took care of me and I must say that they were nible in their reaction and readiness to perform the work. I'll be going there again for a couple of different reasons; 1) Their knowledge base and use of such 2) Their amazing coffee machine that's in the waiting area 3) The impressive and comfortable waiting area and new vehicles that you ...

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DealerRater Mar 7, 2024

One of the best buying experiences I had in a while. Was giving a few options was not pressured in what they wanted. It's about what I wanted and at the end I got a great deal.much better experience at this Mercedes Benz.

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Google Mar 6, 2024

I used Mercedes Benz Bvtn’s new mobile service. Clint Johnston showed up a few hours later, changed my oil and wiper blades. He was quick, efficient, and reasonably priced!

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Google Mar 2, 2024

Patrick greeted us as we walked into the lot. He found the exact car we were looking for and made the whole process of purchasing a car painless.

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Google Feb 28, 2024

Mobile service Benz of Beaverton. - I was completely impressed with Clint's professionalism and customer service

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Google Feb 28, 2024

MB of Beaverton''s service was a great experience. From setting the appointment to getting my car back. Ariel was professional and very customer focus which is hard to come by these days! THX!!

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Google Feb 21, 2024

Excellent customer service very professional

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Google Feb 21, 2024

Excellent buying experience. The Sales team were professional and knowledgeable.

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Google Feb 21, 2024

One of the leading reasons I buy Mercedes is because of their service department. The customer service is unparalleled! From prompt concise communication to upfront costs and comfortable waiting areas. I always feel treated respectfully and honestly- which is an uncommon experience at all other service companies I’ve used.

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Google Feb 19, 2024

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Google Feb 14, 2024

I had a great service experience here. Ryan Collins was extremely helpful in making sure my car was taken care of and all my questions were answered.

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Google Feb 14, 2024

Mercedes of Beaverton delivered an exceptional sales experience with Samantha Andrade Cuellar! She was honest and worked hard to get the car and pricing we budgeted for. Pickup day was a was smooth and stress free and our car was immaculately detailed with a giant red bow! She spent time going through the instructions and setting up our Mercedes app to customize our driving preferences. All in all just a lovely experience, very professional, very much appreciated.

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Google Feb 13, 2024

Great Team, Andy was great got me in and out quickly, got my day off to a great start. I like the video clip of the car being serviced.

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Google Feb 12, 2024

We had a fantastic car-buying experience at M-B of Beaverton. Ryan Kritz was super professional, approachable, low-pressure, and all-around enjoyable to work with. Thanks for hooking us up with a great deal!

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Google Feb 12, 2024

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Google Feb 12, 2024

I had my most pleasant car buying experience at Mercedes Benz of Beaverton and I am very thankful for the entire team for making every step of this process smooth and easy with the customer in mind. Jay Morga was very helpful from the first moment i walked in and kindly answered all my questions regarding the vehicle, financing and service options. The welcoming atmosphere and Jay's professional and positive attitude with a sense of trust were key factors in my decision to buy from this dealership. Thank you again for this pleasant experience and special thanks for your ...

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Google Feb 9, 2024

Really solid buying experience on a preowned SUV. Ryan and Patrick in finance, were friendly, honest, and got the deal done in a timely manner. Also I was really appreciative of their follow through on getting a lease trade payoff documented. Thank you!

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Google Feb 8, 2024

I used the new mobile service at my home provided by Beaverton Mercedes. Great addition! No waiting or transporting back and forth. Clint, the Mechanic made it just like being at the dealership, other than the convenience.

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DealerRater Feb 5, 2024

Every single person was exceptional, kind and professional The process was easy, showroom was fabulous

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Get Directions to Mercedes-Benz of Beaverton
in Portland, OR

Mercedes-Benz of Beaverton 45.4958185, -122.7726947.