Mercedes-Benz Service Center Portland, OR

Very fast service. Good polite professional customer service.

People at MB Beaverton are very easy to work with, providing best deal as they can

Read at DealerRater

Our first Mercedes and Tayler provided an outstanding car-buying experience, Very friendly, patient, and truly knowledgeable.

Read at DealerRater

My experience buying my first Mercedes-Benz was exceptional. Arzoo G was wonderful: friendly, courteous and very professional. I had done some research on the model I was interested in. I encountered the same experience with Samantha C! After 4 hours, I drove home my dream car. I would rate Arzoo and Samantha with 10 stars if I could. Thank you!

Best Service Department Ever ! Ryan C. Is a true professional that I absolutely rely on. He is very in tune to my specific vehicle and as always made me feel very comfortable about dealing directly with Mercedes.. DWF

Beaverton Mercedes is excellent. I would absolutely take my car hear again. The repair was going to take 4 days to get the part in but I got my car back in 2. Quick turn around and clear communication. I was told by portland mercedes that they would charge me a 2k deposit just to look at my car because it was over 10 years old. Beaverton Mercedes didn't require a deposit. I will NEVER take my car to Portland Mercedes.

Amazing service and experience! Thank you Mehdi!

I went to MB due a flat tire, JD took care of me greatly. The service was done very quicly, first thing in the morning. I was able to resume my activities almost at my normal work schedule. Thanks JD and MB team. P.S. The flat tire rate thought is very high for these GLA250 tires. No sure if the run flat option for this model has some design issues can be improved, but I never had this high flat tire rate before with other cars. Maybe you can make your manufactirer aware.

We recently purchased a vehicle from Mercedes-Benz of Beaverton and it was an amazing experience from start to finish. Azoz and Mejra made the process so smooth and easy, it was a very great experience to work with them both! We look forward to coming back for all our future purchases.

Service experience was great: no wait time, friendly service, and in a loaner car in record time. Sklyer, my service advisor, was great.

Salesperson was exceptional and created a friendly, low-pressure environment. Very helpful to ensure we ended up in the right vehicle that met all of our needs.

Our salesman, Taylor Bursheim, was amazing. He was extremely knowledgeable and very accommodating. He was able to sway some loyal BMW customers into a new GLE 450. I would highly recommend asking for Taylor the next time you are looking for your next Mercedes.

The service was great, sales were friendly and professional. Top notch from start to finish with all things explained clearly. A painless experience. Thank you

Read at DealerRater

This dealership is the best. I purchased my EQS from a different location, which is closer to me, but I now go to this location exclusively. They have excellent customer service.

It is always a great experience at Mercedes Benz of Beaverton, whether you are stopping in for service or making your dream purchase.

Great way to get service with the mobile truck. Clint does a fantastic job and is friendly and professional.

Had a fantastic service experience at Mercedes-Benz of Beaverton! Service Advisor- Skylar was professional and kept me updated with timely estimates and ETAs. The loaner car process was smooth, and they made sure to check my CPO warranty before replacing parts—something not all dealerships do. Repairs were done perfectly, and the whole process was seamless. Highly recommend!

Excellent service, great job on my 2020 Mercedes Benz GLE 350 and my service advisor JD amazing, super nice and friendly.super recommend .seen you guys on my next’s service appointments.thanks 👍👍👍👍

Top notch service, top notch service team.

Hey there! I just wanted to share my experience at Mercedes JD. The service writer was phenomenal—truly an excellent communicator. They kept me updated every step of the way about my car’s progress and when I could expect it to be finished. I couldn’t ask for a better experience. Thank you so much! Rocky

Quick & easy and the service advisor, Skylar Schulz, was superb and a true all star.

Good communication between the team and myself - quick responses via text messaging and phone calls as needed. Arzoo Ghadami helped finish my purchase and she was amazing; trying to help me determine what was best for me! I had a baby with me and she was being fussy that day - she tried to make the process go as fast as possible (still wish it would be faster than 2.5 hours...but I dont think she can control that). When I had to work with Samantha in finance (SHE IS AMAZING ALSO!!!) - Arzoo held my baby, Samantha walked through ...

After several weeks of test driving and searching, I’m so glad I landed here. Arzoo was wonderful to work with - honest, helpful, friendly, and funny 🙂 She really ensured that we felt supported and informed during the purchase process. Samantha in finance was also a delight. 10/10 would recommend this dealership!

1st time working with Ryan. awesome service and customer first attitude. He was happy to honor the phone quoted price for service B on my GLE which were updated after I booked the appointment. He also booked a follow up appointment for out of warranty diagnostics care and was very accommodating in absorbing the cost.

Taylor sold us an Audi E-Tron and was extremely responsive and provided us with an exceptional experience. The dealership let me take the SUV home to might wife so she could check it out. Everyone including the finance manager to the sales manager, and receptionist. Thanks for making us very happy with your process. We love the SUV!!!

JD and the team were awesome to work with! They took care of my Mercedes while it was getting serviced and sent me updates along the way.

Had a wonderful experience at this dealership. JD is the best- so helpful, comprehensive and knowledgeable!

Our car buying experience at Mercedes-Benz of Beaverton went very smooth and easy. Azoz and Samantha were the best, dealing with them made the whole activity fun and informative. We plan on having our new car serviced with your team. Thank you

Taylor made the purchase (special order) easy and kept us informed along the build and delivery process. He was very knowledgeable and answered all my questions. It was a pleasure working with him.

Read at DealerRater

This was the best experience I have ever had purchasing a car! Norm was the absolute best, I’ll never go through anyone else purchasing a Mercedes ever again. He is amazing! I could not recommend him enough!

Wanted to specifically extend my gratitude to the Service Team for accommodating my service need even though, due to an appointment scheduling misunderstanding I did not have an appointment. Skylar and the entire Service Team as always continues to provide excellent, above the bar service. MB of Beaverton is a bit further than other MB dealerships, but in my experience it’s proven the extra drive time is well worth it. Thank you!

Great service as always! Andy was very helpful.

Great job, Skylar Schulz! Good communication and my car was done on time.

Mercedes Benz of Beaverton team made this process quick and efficient and were helpful and kind throughout the experience.

Read at DealerRater

I had a fantastic experience at Mercedes Benz Beaverton. Zander and Azoz Altamimi ( my salesperson) were professional, efficient, and wonderfully personable. They kept on constant contact with me also. Wonderful delivery experience and the S580 is a dream. I highly recommend them!

Great experience and people took me through the entire purchase.

see Photo, GREAT service

Thank you once again for Beaverton of Mercedes you folks was great. You guys made a beautiful dream come true I highly recommend to family and friends the workmanship and the help that you guys provided. Had a wonderful experience easy-going. Everything was a beautiful setting. I rate you guys a five star Whoever is next dream wants to come true. Highly recommended to go to Mercedes of Beaverton. Thanks again sincerely Mr. Miller Lee.

Read at DealerRater

Taylor B was so thorough and patient in introducing me to all the features of my new vehicle and 'went the extra mile' of driving off site to make sure i was familiar with how to use charging stations and the card Mercedes provides for free charging for 2 years. Thanks also to all on the floor (esp Samantha and Azuz) who also assisted to make sure I was outfitted with the perfect vehicle that meets my current needs and then some!

Mr. Ryan Collins was excellent as my service advisor. He was thoroughly knowledgeable about the service history of my car, knew what service it needed and informed me of the cost upfront. He proactively anticipated my need for a loaner car; promptly provided me with the video of the physical inspection of my car and informed me of urgent and not so urgent repairs. He was very courteous throughout. He was kind enough to find what discount coupons he could apply to my costs - which I highly appreciated. Mr. Collin’s is a no nonsense highly professional nice guy.

Excellent service, personalized, and timely. Norm is wonderful and highly recommend working with he and Andy!

Read at DealerRater

Ryan was fantastic, he helped to make the right choice for me and my family. He was patient and honest. I greatly appreciated his no professionalism. And Mr. Young truly made the process easy. Thank you all so much!!

Read at DealerRater

Just the very best service experience you could have. JD was my advisor, along with the rest of the staff where just amazing. Trust that you will be well taken care of for all your needs.

Andy Jones is the best service rep I have ever experienced. He delivers as promised and is prompt. He went beyond the call and voluntarily delivered papers I left at the dealership to my residence after work.

This is my second time purchasing from Norman Hunter. He is the best!!! He found me my dream car once again! Thank you Norm for your excellent service and follow through!

Arzon was amazing thank you so much 💖!! We walked in a little last min but she was such great help! Would highly recommend her as your next sales rep , not only is so helpful but also knowledgeable 💖

Read at DealerRater

Tyler was very knowledgeable, enthusiastic and went the extra mile - came in on his day off, so I could test drive a car that was at the warehouse. I ended up buying that car!

Read at DealerRater

Good service - nice people - thank you

Very nice and accommodating staff. Seamless buying process/experience. Inocencia bell was great.

Ryan was very helpful and professional to work with. Great experience and highly recommend him

Read at DealerRater

We worked with Mehdi, not Alexander. Medhi was fair and we were very pleased with the way he handled a tough situation during the computer software outage. I would recommend Medhi again.

Read at DealerRater

I purchased my first Mercedes-Benz from this dealer. I spoke with another dealer first, and I did not vibe with the salesman. When I visited this dealer I met with Arzoo Ghadami. She took me through a tour of the vehicles to make sure that I saw all of the different features and options that I was interested in because not one vehicle had exactly what I wanted at the time. This took a lot of her time and she cared about my experience in purchasing the car. They were out of cookies and I made a comment about it ...

I had a service A done here recently. First time there, as I used to go to Freeman. Great facility, quick and easy check-in/out. Ryan, my service advisor, was super helpful and responsive, kept me in the loop with text messages, provided me with an Uber back and forth. Also provided me with a link and video of the multipoint inspection as soon as it was done, along with a list of estimates that I could approve/reject without having to be there. Overall great service, and will definitely keep coming there.

I was blown away by the kindness, patience, and support I received during my buying process. I went in to the store to do a test drive and ended up falling in love. Since I wasn't necessarily planning to buy that day, I had my small children with me. Both my salesperson Norman and the finance director Mejra were so patient and accommodating to my children. I felt like everyone was honest and transparent about the cars, add-ons, and the process in general. Overall a very smooth process that left me feeling so confident about my purchase!

JD is a very competent and pleasant service advisor. I highly recommend this service dept.

I have taken my S Class to Mercedes of Beaverton for years. Chris Walter's is the Service Manager and he is the best. I just took my Mercedes in for a new battery as old one was 5 years old and not liking the cold weather. Skylar Schultz a technician recently turned service advisor took fantastic care of me. I was greeted on arrival. I was told how long work would take. I got a coupon covering the installation so just paid for the Mercedes battery which was reasonably priced. While the vehicle was in they did an inspection with ...

Can't say enough wonderful things about both Ryan Kritz (sales) and Andy Jones (service). Ryan was a very thoughtful sales guy, and even delivered the licensing information to our home! He helped facilitate some minor fixes with service that needed to be taken care of too. Now, we are transitioned over to service, and Andy is incredible! He's responsive, has excellent customer service and really works to identify the problem and resolve it! Thanks to both of them, I'm a loyal Mercedes Beaverton customer!

They did a very good job on details cleaning when I pick up my car.

Read at DealerRater

In almost 30 years of buying vehicles, I have never had a smoother, faster, more pleasant experience than buying my wife's vehicle here.

I had a great experience and left with just the car I was looking for. Inocencia Bell helped me through the process and she was great to work with.

Beaverton MB is very well managed with customers in mind for sure. My last couple of service visits were managed by Andy Jones. I trust his service recommendations to the point where I just make an appointment once per year and tell him to do whatever needs servicing. I used to go through all my past service receipts and juxtapose them with the MB maintenance schedule so I would be wise to any attempted upselling of service items. No more, thanks Andy, see you next year!

Fastest and easiest automobile purchase I've ever experienced. Mehdi was a pleasure to deal with.

I recently brought my vehicle into the dealership for service and Skylar Schulz was excellent to deal with and fully explained all of my available options. Unlike being forced to accept a bundled package of service from Wilsonville Mercedes with no other options, I was advised of what Mercedes had available. The time of service was as expected and the wait time in the dealership was also very nice and comfortable. Overall, a great experience and I will fully recommend Beaverton Mercedes to everyone as an option to Wilsonville's service department. Thanks to Skylar and his fellow employees for ...

I really appreciate him. He took his time to explain everything. Knowledgeable and onset. Thanks

Read at DealerRater

Everyone was courteous and welcoming. And negotiations with Chincha went very well. I think she worked hard to find me a car that would suit my needs and was successful.

Read at DealerRater

Perfect service appointment from start to finish. Andy met us in the service bay and addressed all of my issues. He was professional and friendly. I left in an uber that arrived in about 5 minutes, supplied by the dealership. I was informed during the day with the progress on my vehicle and it was ready to pick up early! Washed and waiting for me with Andy ready to go over the service details and process my payment. Great experience with Beaverton MB and especially Andy!!

Service was very friendly and informative I would purchase again from this company and place

Read at DealerRater

Great experience working with Azoz and Garett. Very professional and friendly. Would definitely recommend and return here!

Brought my car in for transmission service and airbag recall. Upon drop off I was talked into doing a coolant system service too. While performing the labor they completed a vehicle inspection and sent a video and pictures of everything being suggested, which I thought was really nice. I declined the additional work and was notified my cycle would be completed that day. I was able to hang onto the loaner vehicle overnight and pickup the next day after work with no hassle and no extra charges. After picking up my vehicle I realized they not only washed the outside, ...

Zeus is a great salesman. He was very accommodating and worked hard for us. This dealership is top notch and very professional. Thank you for everything and we love our car!

I recently purchased my first “mom car” from Mercedes Benz of Beaverton, and I couldn’t be more thrilled! I had the pleasure to work with Inocencia Bell on the sales team who was incredibly helpful and guided me every step of the way, making sure I felt confident in my choice. She reassured me about the safety features, which are so important for my growing family. I truly feel like I’m in good hands when driving a Mercedes! The entire process, from working with Inocencia to finishing up the paperwork with Samantha Cuellar over at financing, was so ...

Excellent customer service. Mehdi was great, would buy a car from them again.

We use this place to get our vehicle serviced for annual maintenance and if there’s any issues such as the blower fan recently went out. I have to say they are excellent at communicating. I love their service updates text program and they are very reasonable on prices. Every time I’ve had an exceptional experience at this location. Thank you, Skyler, JD and everyone else! Laura P!

“I recently purchased a car from Mercedes-Benz of Beaverton and had an exceptional experience from start to finish. The staff were knowledgeable, patient, and genuinely focused on helping me find the right vehicle for my needs. The entire process was smooth, transparent, and hassle-free. Special thanks to Ryan, Arezoo, and Garret, who went above and beyond in assisting me, explaining every detail, and making me feel confident in my choice. I highly recommend Mercedes-Benz of Beaverton to anyone looking for a professional, customer-centered experience. Thank you for making this a memorable purchase!”

They are really professional people and really good customer service and Ryan is really nice and helpful

Read at DealerRater

Excellent people from service rep Andy to service manager Craig to salesperson Arzoo to finance person Mejra to mobile mechanic Clint. I went in for a tire change and was so impressed by the dealership personnel that I traded in one Gwagon for another !

Read at DealerRater

Mobile service call by technician Clint was incredibly convenient and quick. Wish I could do this more often - great experience!

Ask for Azuz Altamimi! He went above and beyond to get me in my dream car! I came without a vehicle and left with one that I could not be happier with. The entire experience was a pleasure. My car has been a perfect fit for everything that I wanted and hoped for, and I highly recommend anyone to Mercedes-Benz of Beaverton.

Before I had a Mercedes, I had a couple Hondas and a Hyundai. Customer service was so incredibly bad with both dealerships. They were so nice and helpful up until I drove my cars off their lots. Then they wanted nothing to do with me. Mercedes is completely different. I've been with Mercedes for 8 years and they still treat me like the 1st day. They have the best customer service. Sometimes it's hard to get through to someone when they're busy but I can just leave a message. Andy is my service advisor and he is always ...

I wish I could give 10 stars- we had such an amazing experience here. This is partially due to Azoz, the salesman. Not only did he help us get the car we wanted for a hot deal, but his outgoing personality made the process quick and easy! Ask for Azoz at the Mercedes-Benz of Beaverton, and he'll make the purchase of your dream car a breeze!

First of all, I love Mercedes-Benz Brand. Second of all when you walk into their dealership, it is so clean all stylish inside People dressed very nice , customer service is the best Very honest Friendly. people.

Read at DealerRater

I went to MB Beaverton for a service appt. and checked out the sales room while waiting; Andy in service got me in even though I showed up a week before the scheduled appt. Arzoo Ghadami in sales asked if she could help me with anything and after a few minutes, she had a vehicle brought up and we took a test drive. I was thinking about a trade in at some point in the near future; Arzoo was so helpful and knowledgeable that I felt comfortable even though it was my first time in this dealership. I decided the ...

Working with Mehdi and the team at beaverton was great! They worked with me for my needs and were very transparent and easy to work with. Would highly recommend them to anyone!

Will in sales was great. He gave great instructions on driving and operating the car. The sale went fast with all the paperwork.

Read at DealerRater