Luxury vehicles require luxury service. If you’re looking for a place to care for your Mercedes-Benz, consider the service center at Mercedes-Benz of Beaverton. Our service center is dedicated to providing an outstanding experience to drivers around Portland, Beaverton, Wilsonville, and Tigard, Oregon, and getting them back on the road as soon as possible.
Schedule an appointment with us today.
Our Mercedes-Benz service center has over 15 service bays ready to serve your vehicle. We provide a variety of benefits to drivers who visit our service center, including:
When your vehicle’s service is finished, use our Express Checkout feature to review and pay your bill on your phone before pickup. Each vehicle receives a car wash with every service.
Those sticking around while we service your vehicle can use our Wi-Fi to get work done.
At our Mercedes-Benz service department, we offer a range of Mercedes-Benz auto repairs and maintenance services. Whether your vehicle needs a major engine overhaul or a simple spark plug replacement, our certified technicians will take care of it. We even offer after-hours vehicle service drop-off.
Our list of Mercedes-Benz maintenance and repairs includes:
If you’re unsure of the services your Mercedes-Benz needs, our highly trained technicians can help. We will inspect your vehicle and let you know which repairs or maintenance services are required.
All repairs and maintenance are completed with genuine Mercedes-Benz parts, which help maintain your vehicle’s originality and ensure a quality repair.
Do you need a quick maintenance service? Stop by our Express Service lane—no appointment required. We can get you back on the road in about an hour, with basic maintenance services like tire rotations and key fob battery replacements.
Mercedes-Benz service centers offer primary service appointments to ensure your vehicle is properly cared for: Mercedes-Benz Service A and Mercedes-Benz Service B.*
Mercedes-Benz Service A is recommended after the first 10,000 miles you drive or about one year after you purchase your Mercedes-Benz. The Service A checklist includes the following:
Mercedes-Benz Service B is recommended every 10,000 miles or 12 months after your Service A appointment. The Service B checklist includes the following:
If you have questions about these service appointments, our service team is here to help. We can answer your questions, so you know exactly what’s happening with your Mercedes-Benz.
If your Mercedes-Benz needs routine maintenance or repairs, schedule service at Mercedes-Benz of Beaverton. Drivers in Portland, Beaverton, Wilsonville, and Tigard, OR, can contact us by phone or via our online scheduling tool today.
*Price advertised for Service A/Service B Includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. For 2009 models and newer only.
You will receive your complete invoice
directly to your phone or email outlining
your repair orders. You may then complete
payment through our secure site prior to
your arrival to expedite a seamless
contactless checkout.
Contactless service is an option for you!
Simply schedule your appointment and
drop off your keys in our secure drop-box.
Your Service Advisor will check your vehicle
in and contact you regarding the
status of your service.
Price advertised for Service A/Service B includes all factory-required components.
Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.
We keep going back to this dealership because of Norman Hunter. His professionalism and expertise are above and beyond.
Norman is wonderful to work with. He listened and made sure we were 110% satisfied.
Fantastic service. Easy document work. Norm Hunter runs a fantastic shop. I highly recommend Mercedes of Beaverton.
Kayla and her team were great. Very professional and knowledgeable.
⭐⭐⭐⭐⭐
My husband and I had an outstanding experience at Mercedes-Benz of Beaverton this weekend. From the moment we arrived, everyone was welcoming and professional, but Taylor truly made the experience exceptional.
Taylor was knowledgeable, friendly, and never made us feel pressured. He listened to what we wanted and worked quickly to get us approved for a brand-new GLB 250 with a monthly payment that fit our budget and a down payment we were comfortable with. He made the entire process smooth, transparent, and stress-free.
We couldn't be happier with our new vehicle and the level of customer service we received. ... Read More Full review text opened.Google - Jul 20, 2026
⭐⭐⭐⭐⭐
My husband and I had an outstanding experience at Mercedes-Benz of Beaverton this weekend. From the moment we arrived, everyone was welcoming and professional, but Taylor truly made the experience exceptional.
Taylor was knowledgeable, friendly, and never made us feel pressured. He listened to what we wanted and worked quickly to get us approved for a brand-new GLB 250 with a monthly payment that fit our budget and a down payment we were comfortable with. He made the entire process smooth, transparent, and stress-free.
We couldn't be happier with our new vehicle and the level of customer service we received. If you're looking for a dealership that genuinely cares about its customers and works hard to find the right vehicle at the right price, we highly recommend Mercedes-Benz of Beaverton. Be sure to ask for Taylor—you'll be in great hands!
Thank you to Taylor and the entire Mercedes-Benz of Beaverton team for making this such a positive and enjoyable car-buying experience. We will absolutely recommend this dealership to our friends, family, and anyone we meet who is looking for a new vehicle.
Taylor was fantastic. He was super helpful, without being pushy. I told him that I worked with many salesmen going through the process of buying a car and I wanted him to be the person to help me. He is a class act. Friendly, helpful and knowledgeable. Alexander made the rest of the process seamless and got me out the door and on my way quick. The car was used, but they did a great job of making sure it was perfect before I drove it off the lot. Thank you for a great experience! I will return when I ... Read More Full review text opened.DealerRater - Jul 18, 2026
Taylor was fantastic. He was super helpful, without being pushy. I told him that I worked with many salesmen going through the process of buying a car and I wanted him to be the person to help me. He is a class act. Friendly, helpful and knowledgeable. Alexander made the rest of the process seamless and got me out the door and on my way quick. The car was used, but they did a great job of making sure it was perfect before I drove it off the lot. Thank you for a great experience! I will return when I search for another car in the future.
was greeted upon arrivals and check in took less than 10 min. Would give a higher rating but under new management I am no longer getting my car washed whenever I want, coffee machine in lounge area was broken (no coffee); snack area was a mess, no cookies and small little containers for snacks.
I had a wonderful experience shopping at MB Beaverton. I worked with Jonte and he was extremely helpful and communicative! We were very well taken care of and look forward to shopping with Rich Fox and his team again in the future!
Such great service. The problem I had was diagnosed promptly.
Very courteous and professional. Jonte Brown in sales excellent....
Ryan has been my service guy for many many years and to me that consistency says it all. I have been referring all my friends with Mercedes-Benz to him for 5 Star service
I had an absolutely world-class experience working with Taylor B. This was a long-term custom order for a 2026 E53 Wagon, and Taylor was fantastic from start to finish. He went above and beyond on day one by modifying an active production slot to get my order accepted immediately. Throughout the months of waiting, he provided proactive updates on production status. The delivery day on July 8th was seamless, the car is incredible, and Taylor’s attentiveness made the entire process exceptional. Highly recommend him and Mercedes-Benz of Beaverton!
This service visit couldn't have worked out better; however, this repair was the result of 2 years of attempts to resolve the issue I was complaining about. During this time there were attempts to resolve the issue which did not bear fruit. While I am pleased that we finally were able to fix things, I am not excited about the time and effort which went into this project. I wish to award kudo's to Ryan, my service advisor, as this would never have been resolved without his assistance and advice. It's just that the length of time sé... Read More Full review text opened.Google - Jul 13, 2026
This service visit couldn't have worked out better; however, this repair was the result of 2 years of attempts to resolve the issue I was complaining about. During this time there were attempts to resolve the issue which did not bear fruit. While I am pleased that we finally were able to fix things, I am not excited about the time and effort which went into this project. I wish to award kudo's to Ryan, my service advisor, as this would never have been resolved without his assistance and advice. It's just that the length of time séemed excessive and there was time and $$$ spent on repairs which did not resolve the issue to any degree. Please give Ryan my utmost appreciation for his efforts and I look forward to working with him for many many years to come. He has my utmost confidence!!!!
Everything was seamlessly taken care of from first appointment call to pick up. I had zero concerns and felt completely taken care care of. All the staff I interacted with were friendly, knowledgeable and efficient.
Very responsive to questions and always responded in a timely manner Would recommend them Highly
I had an excellent experience with Mercedes-Benz of Beaverton, especially with JD Arnold in the service department.
We purchased our GLC 300 from Mercedes-Benz of Wilsonville in late 2025, and from the first day there was a strange noise while driving. Since the car was brand new and my wife does not drive much, we hoped it might go away, but after several months and only about 800 miles, the noise was still there.
After a disappointing experience trying to get help from the selling dealer, I called Mercedes-Benz of Beaverton. From the first phone call, they treated us with respect and professionalism. ... Read More Full review text opened.Google - Jul 8, 2026
I had an excellent experience with Mercedes-Benz of Beaverton, especially with JD Arnold in the service department.
We purchased our GLC 300 from Mercedes-Benz of Wilsonville in late 2025, and from the first day there was a strange noise while driving. Since the car was brand new and my wife does not drive much, we hoped it might go away, but after several months and only about 800 miles, the noise was still there.
After a disappointing experience trying to get help from the selling dealer, I called Mercedes-Benz of Beaverton. From the first phone call, they treated us with respect and professionalism. They explained that the vehicle was still under the factory warranty and scheduled us very quickly. When we arrived, JD Arnold met us and was extremely kind, professional, and helpful. He arranged for a technician to ride with us, and the technician was able to hear the noise too.
They provided us with a loaner vehicle, diagnosed the issue, contacted another Mercedes dealer for guidance, fixed the problem in less than a couple of hours, washed the car, and charged us zero dollars. The whole experience was smooth, respectful, and truly impressive.
A big thank you to JD Arnold, the technician, the person who helped me on the phone, and the entire Mercedes-Benz of Beaverton service team. This is exactly the level of service I expected from Mercedes-Benz. I am very grateful and highly recommend them.
I had an excellent experience with Mercedes-Benz of Beaverton, especially with JD Arnold in the service department.
We purchased our GLC 300 from Mercedes-Benz of Wilsonville in late 2025, and from the first day there was a strange noise while driving. Since the car was brand new and my wife does not drive much, we hoped it might go away, but after several months and only about 800 miles, the noise was still there.
After a disappointing experience trying to get help from the selling dealer, I called Mercedes-Benz of Beaverton. From the first phone call, they treated us with respect and professionalism. ... Read More Full review text opened.DealerRater - Jul 8, 2026
I had an excellent experience with Mercedes-Benz of Beaverton, especially with JD Arnold in the service department.
We purchased our GLC 300 from Mercedes-Benz of Wilsonville in late 2025, and from the first day there was a strange noise while driving. Since the car was brand new and my wife does not drive much, we hoped it might go away, but after several months and only about 800 miles, the noise was still there.
After a disappointing experience trying to get help from the selling dealer, I called Mercedes-Benz of Beaverton. From the first phone call, they treated us with respect and professionalism. They explained that the vehicle was still under the factory warranty and scheduled us very quickly. When we arrived, JD Arnold met us and was extremely kind, professional, and helpful. He arranged for a technician to ride with us, and the technician was able to hear the noise too.
They provided us with a loaner vehicle, diagnosed the issue, contacted another Mercedes dealer for guidance, fixed the problem in less than a couple of hours, washed the car, and charged us zero dollars. The whole experience was smooth, respectful, and truly impressive.
A big thank you to JD Arnold, the technician, the person who helped me on the phone, and the entire Mercedes-Benz of Beaverton service team. This is exactly the level of service I expected from Mercedes-Benz. I am very grateful and highly recommend them.
JD in the service department was the first person to tell me that Mercedes-Benz Roadside Assistance would provide a tow of my car to their service center at no cost to me. He also kept me well informed in a timely manner. No time was wasted. A completely different experience than the one I had with Mercedes-Benz of Seattle.
Barney was a pleasure to work with. It was a bitter sweet moment selling my car that I intended on keeping for the next 5 years, but we grew out of it. I will miss her for sure. I was treated well by Barney, he explained everything well, and gave me an offer I was happy with. It was a pleasure working with him. I will keep Mercedes Benz of Beaverton in mind.
Mehdi was fabulous and made us feel comfortable and good about our purchase. Very patient.
I can’t say enough good things about my experience. Purchasing a vehicle can be stressful, but Shawn, Joe, and Becki made the entire process easy from start to finish. They took care of me every step of the way, answered every question I had, and made sure I understood everything while making a decision.
What stood out the most was that they genuinely cared about helping me get into my Mercedes and didn’t make me feel pressured at any point. Their communication, professionalism, and customer service were on point!
If you’re looking for a dealership that actually ... Read More Full review text opened.Google - Jun 24, 2026
I can’t say enough good things about my experience. Purchasing a vehicle can be stressful, but Shawn, Joe, and Becki made the entire process easy from start to finish. They took care of me every step of the way, answered every question I had, and made sure I understood everything while making a decision.
What stood out the most was that they genuinely cared about helping me get into my Mercedes and didn’t make me feel pressured at any point. Their communication, professionalism, and customer service were on point!
If you’re looking for a dealership that actually takes care of its customers, I highly recommend this dealership. Thank you all for helping make this happen. I appreciate everything you did! 🚗👏🏾
Excellent customer service. Felt he cared about me and not just getting the sale Had a service issue and they handled quickly
Excellent service and parts department. I highly recommend them!
Ryan was really helpful and took time to keep me updated on options when my criteria was difficult.
From my salesman, Taylor to the Service work, I’ve had done excellent highly recommend Beaverton Mercedes-Benz
I recently brought my vehicle in for service, including new tires, and a full detail, and I had an excellent experience from start to finish.
My service advisor, Skyler, was professional, knowledgeable, and kept me informed throughout the process. The service was completed efficiently, and the attention to detail was evident in every aspect of the visit.
The detailing team did an outstanding job, the vehicle looked immaculate when I picked it up. It’s always reassuring to receive both exceptional customer service and high quality workmanship.
Thank you to Skyler and the entire team for making the experience smooth, ... Read More Full review text opened.Google - Jun 20, 2026
I recently brought my vehicle in for service, including new tires, and a full detail, and I had an excellent experience from start to finish.
My service advisor, Skyler, was professional, knowledgeable, and kept me informed throughout the process. The service was completed efficiently, and the attention to detail was evident in every aspect of the visit.
The detailing team did an outstanding job, the vehicle looked immaculate when I picked it up. It’s always reassuring to receive both exceptional customer service and high quality workmanship.
Thank you to Skyler and the entire team for making the experience smooth, pleasant, and stress free. I truly appreciate the level of care and professionalism provided.
Come to this Service Center if you:
Need help.
Value your dignity.
Want to experience how Mercedes-Benz customer service should be delivered.
I recently lost my key fob and first went to Mercedes-Benz of Portland. After calling ahead and confirming they had everything needed, I expected a straightforward visit.
Unfortunately, it turned out to be anything but.
The final suggestion I received from their Service Manager was, and I quote:
"Go to Mercedes of Beaverton, Wilsonville, we can't help you."
I have already left a detailed review regarding that experience.
So I followed that advice and drove ... Read More Full review text opened.Google - Jun 20, 2026
Come to this Service Center if you:
Need help.
Value your dignity.
Want to experience how Mercedes-Benz customer service should be delivered.
I recently lost my key fob and first went to Mercedes-Benz of Portland. After calling ahead and confirming they had everything needed, I expected a straightforward visit.
Unfortunately, it turned out to be anything but.
The final suggestion I received from their Service Manager was, and I quote:
"Go to Mercedes of Beaverton, Wilsonville, we can't help you."
I have already left a detailed review regarding that experience.
So I followed that advice and drove to Mercedes-Benz of Beaverton.
I arrived without an appointment. A very polite young lady checked me in. After I explained my situation, she immediately expressed a willingness to help and even assisted me with moving the vehicle so the check-in process could begin smoothly.
Shortly afterward, a gentleman came out to speak with me. He listened carefully, reviewed the situation, explored every possible option, and then delivered the same bad news:
My request could not be completed without the registered owner of the vehicle being present and providing a signature.
In other words, I received exactly the same answer.
But the outcome felt completely different.
I left Mercedes-Benz of Portland feeling frustrated and disrespected.
I left Mercedes-Benz of Beaverton with useful information, a clear understanding of Mercedes-Benz policy, and the feeling that everyone involved genuinely tried to help.
That, in my opinion, is the difference between simply saying "no" and providing customer service.
Thank you to the team at Mercedes-Benz of Beaverton for treating a frustrated customer with professionalism, patience, and respect.
The dealership was very accommodating to our financing, titling and shipping needs for our new G63.
JD and Evan are great with people and customer service.
JD, Service Advisor, along with Evan are exceptional representatives for Mercedes-Benz. It took all of the stress off of me and made me feel listened, heard, and taken care of.
I really like the dealership. It is the second car I purchased through them. Gave me great options on purchase. Was very helpful. It is my first hybrid that I have gotten. The salesperson offered to help after the sale and I took him up on the offer. He was helpful. I especially like that you stay with your salesperson throughout.the process and are not passed off to a closer.
First time purchasing a vehicle from Mercedes-Benz a Beaverton from the time I walked in and met Taylor to when I got my car and drove away. I was extremely happy. No pressure very patient with all my questions. I’ve purchased quite a few new cars. This is one of the easiest low pressure purchases. I’ve made.
Respectful, patient, accommodating. Everyone was kind and Ryan did a great job of listening to my needs.
Had my car serviced and inspected here by some of the best hardest working people, regular customer and always feel at home like family here. Love my Benz and love the service, quick and efficient always and trustworthy.
Courteous, knowledgeable, willing to help, gave me a loaner and on time. Can’t ask for more other than making it free. I don’t like the fee they charge for using Credit cards but they are not the only ones.
Everything went well with my 2nd service, which includes annual checkup, spark plug replacement with fuel injection service, tire replacement along with break pads, ad hoc dash cam repair due to restricted view. Complimentary car is always a commendable feature from service center, which I really appreciate. I could have given a 4.5 star but not available. Happy with overall service except they couldn't have provided complimentary car wash.
Great experience, excellent service and employees.
My experience with Mercedes Benz was a pretty smooth process from beginning to end. My sales representative Jonte was really cool and communicated with me throughout the entire process & was able to answer all my questions precisely. Thank you, Keya Akil
Ronald (aka Tek) provided great customer service. He listened when I told him what car I wanted, helped me through the purchasing process, found a way to save me money, kept in constant contact about the next steps, and finalized the deal by bringing the car to me on his day off. The whole process took several days because of a fraud alert on my finances but when it was finished, I didn't feel like I had been through the wringer. I think he went above and beyond to make my experience memorable ... in a GOOD way! And after ... Read More Full review text opened.Google - May 23, 2026
Ronald (aka Tek) provided great customer service. He listened when I told him what car I wanted, helped me through the purchasing process, found a way to save me money, kept in constant contact about the next steps, and finalized the deal by bringing the car to me on his day off. The whole process took several days because of a fraud alert on my finances but when it was finished, I didn't feel like I had been through the wringer. I think he went above and beyond to make my experience memorable ... in a GOOD way! And after the paperwork was finished, he walked me through some time-saving features of the new car. I couldn't be more pleased!
As usual JD Arnold maintains constant communication and delivers what he says. Always a pleasure dealing with JD.
Fast. Efficient Excellent work.
Great communication with Ryan. Gave me the updates I expected.
Great meeting and working with Tek and facilitating the experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents were processing.
5/5 Stars - Outstanding Service from Tek! I had a fantastic experience at Mercedes-Benz of Beaverton, thanks to Tek. He was an excellent salesperson who helped me choose the perfect car and kept me updated through the entire factory order process.The customer service was next-level. When the car arrived, Tek personally delivered it directly to my workplace. He made the entire process stress-free and seamless. I am thoroughly happy with my experience and look forward to being a loyal customer here for a long time!
Owning a Mercedes Benz G-Wagon is special. And so is my service advisor at Beaverton Mercedes-Benz. Andy Jones did a phenomenal job on my last service visit. Not only did he confirm the problem but went a step further to find the root cause of the problem which happened to be failure of a different and component part. Now the problem is solved and it runs as great as it looks. And Andy deserves Five Stars.
The mobile service for tuneups is great. Clinton did a great job.
Very easy to work with. Tek is a great sales rep for them.
Chincha was knowledgeable, professional and easy to work with and made the transaction process as quick and simple as possible.
Exceptional staff and service keeps me coming back each year.
Mercedes Benz of Beaverton guided me through the process of an out-of-state purchase. Chincha and Samantha were key during the process. They answered questions and, and if they did not know, they would get back to me once they found the information.
Excellent customer service, clear presented the issues with the car and amazing service associated. Many thanks. Tony
Fantastic service, I didn’t have the exact amount in cash, they rounded it down and redid the paperwork , didn’t even make it a hassle .
I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back.
In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there ... Read More Full review text opened.DealerRater - May 6, 2026
I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back.
In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there is no mechanical damage. Taking both this information AND the clean inspection report, I assumed this was true.
The day I bought the car I learned there was $2,000 worth of additional fees for services I did not want to buy, but they were not optional, and not included on the advertised price. This was where the scamming began.
I decided to buy anyway, and the moment I got home and I stepped out of the car there was a suspicious squeak that I did not hear during my test drive. The car was returned less than 24 hours later for Mercedes to look at. Their mechanic said "it's just squeaking because it hasn't been driven in a while" and sent us away.
One week later, I went to Toyota to have a couple of recalls done and asked them to look at the squeak. They IMMEDIATELY found significant mechanical damage and said "we would never sell this car" and were astonished at Mercedes' behavior. All in all, after having their collision specialist look at the car, there was about $10,000 worth of damage to repair from this "minor accident" with only "cosmetic damage".
The inspector said the damage was "obvious", and upon review of photos and videos of the undercarriage, it was VERY CLEAR someone had done a shotty job attempting to repair the car before it came into Mercedes' possession - rusted out welds were obvious on the frame. A bent control arm. Subframe damage. Etc. All of which were marked "good" on Mercedes' inspection report. And had been inspected AT LEAST 3 TIMES - once upon their purchase of the car, once before my purchase of the car, and SUPPOSEDLY again when we brought it back the next day. All APPARENTLY "missed" by an incompetent team of people.
After one and a half months of fighting with them, being gaslit and toyed with, I hired a lawyer. I had been recording all of our conversations since day 1. On the phone with the owner of Mercedes' one day, when I said "you're telling me you didn't SEE the rusted damage?" he replied "well, we didn't fix it". I have this phone call recorded.
They FINALLY agreed to buy the car back from me and I lost about $2,000 from this deal. They even withheld money from me, which they owed me for buying the car back from me, until I demanded they pay me. Months later, I am STILL waiting for about $6,000 worth of refunds. I will NEVER buy from a dealer again without an external inspection, even if one is provided by the dealer.
These people do not have your best interest at heart. They are here to make money and take advantage of people. The moment I walked into the dealer I told Azoz that my car had been stolen which was why I was looking for a new car. They added months to an absolutely horrific ordeal in my life. Find a better dealer, record all of your conversations, do an external inspection, and hold your xxxx ground.
I will be doing everything I can to ensure this dealer is held to account for their lack of ethics and accountability.
I was blown away when I bought the car in Oct ‘25, but as I sit in the lobby waiting for my car to be Service I am even more impressed. Their team goes above and beyond to ensure my car (my baby) is taken care of, exactly when she needs to be serviced and to make sure I get the best out of my contract. THANK YOU! Ryan is the reason I will continue to rave about this place, and I will be a Mercedes girl for life.
Benz of Beaverton has been my dealership for a long time over multiple cars. The have always gone above and beyond to make sure everything is working to it best possible performance. And they always get me into a loaner so I don’t have to pause my life while the car is in the shop.
The team here is exceptionally welcoming and responsive. I truly appreciate the proactive appointment reminders and the seamless coordination of a loaner vehicle. The reception staff is professional and consistently helpful, and the technicians demonstrate high-level expertise with a focus on meticulous, clean results. Their technical skill combined with their excellent demeanor makes for an outstanding experience
The sales manager was the absolute BEST.
Overall a very pleasant experience. Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the good experiences we have had over the past decade with the first vehicle we purchased there and the quality of the vehicles they offer.
Great experience, low pressure, friendly and knowledgeable!
No followup on the car. I paid cash and it wasn't ready to go when I arrived. When driving the car, the turtle warning came on and the car had no power. I sent several text messages with no response. Found it terrible that the response to the text BEFORE I bought the car was almost immediate. After purchasing, crickets.
The whole process was not pleasant. Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates
Mehdi Jamil was our salesperson and he was excellent. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy.
Returning customer to MB of Beaverton for my second AMG. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful.
Great
I had a great experience with the service advisor Andrew Jones. He is very professional and arranged technician Joe to identified my car engineer noise problem, also arranged rent car, etc.. Most importantly he keep me updated throughout the whole process. I really appreciate.
Skylar did a great job!
Fantastic service and attention.
The service people are top notch. We always get great service and would never go anywhere else for our Mercedes.
I liked our sales person I would give him 5 Stars.I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The stupid dealer markups, I felt like we were at a cut rate no name used dealer. The sales person that they tried to replace Jonte with was rude and is the reason why we left. We went to look at a 28-29k car and they came back at 38k, an extra 10k in dealer add ons. I bought the car ... Read More Full review text opened.DealerRater - Apr 13, 2026
I liked our sales person I would give him 5 Stars.I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The stupid dealer markups, I felt like we were at a cut rate no name used dealer. The sales person that they tried to replace Jonte with was rude and is the reason why we left. We went to look at a 28-29k car and they came back at 38k, an extra 10k in dealer add ons. I bought the car for my wife after the sales manager called me the next day, only because my wife really liked the car or I would not have dealt with them. After having owned the car for approx 2 weeks, I’m already having to replace the brakes as well because they did not disclose that they were at 3-4mm. But I digress, my wife got the car she liked, I will just refrain from doing business with them again.
Very easy and pleasurable car buying experience The entire process was less than a day
We had an incredible experience with Barney. The transaction was smooth and painless from start to finish. He answered every question we had and provided options. Most importantly he listened to us. We will be coming back here and sending all of our friends/family.
Everyone is so helpful and friendly. From the people at the check in desk to Andy, our service rep. Andy is the best!
Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even ... Read More Full review text opened.DealerRater - Apr 8, 2026
Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even look at the car as they "dont work on BMWs". Funny as you all serviced the vehicle prior to sale, and incorrectly installed a fuel pump that i had to pay $2000 to replace not more than a month ago. The certified BMW mechanic i found said they completely installed it wrong and didnt even bother to reconnect the air filter box at all. So also please steer clear of their inept service department. I am now having to file for bankruptcy and my amazing credit ive worked many years to earn is now ruined. Please steer clear of this place if it's the last thing you do. Worst car buying experience ive ever had in my life, its totally turned my whole life upside down from trusting a big dealership to do the right thing. -10 stars, they certainly do not deserve even 1.
I have visited other Mercedes dealerships in the past and none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and out of the dealership in about three hours! I'm beyond appreciative of Norm, Zander, Daniel and all those that played a part in my exemplary experience.
The service provided was exceptionally friendly and professional. Every question I had was promptly and thoroughly answered.
Service Representative JD Arnold is amazing. He is very communicative throughout the whole process, checking in daily with updates, and making sure that my experience is always top notch. He is always quick to schedule my appointment at my convenience and ensure that I have a comparable vehicle to drive.
Mehdi, with some help from Tek, was great! He was more than willing to answer my questions and do whatever it took to accommodate me. He was knowledgeable, personable and professional! I very much enjoyed working with him. I felt like I got an excellent deal on the car! The only issue I had was that the courtesy vehicle letters were still visible when I got home. I had to drive an hour back to Beaverton to have them removed. I must say the service department was fantastic in removing the letters promptly
I would buy from Mercedes-Benz of Beaverton ... Read More Full review text opened.Google - Apr 2, 2026
Mehdi, with some help from Tek, was great! He was more than willing to answer my questions and do whatever it took to accommodate me. He was knowledgeable, personable and professional! I very much enjoyed working with him. I felt like I got an excellent deal on the car! The only issue I had was that the courtesy vehicle letters were still visible when I got home. I had to drive an hour back to Beaverton to have them removed. I must say the service department was fantastic in removing the letters promptly
I would buy from Mercedes-Benz of Beaverton again
Drove 175 miles to dealership. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one.
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